Stock/Stores Controller - Kathu at Unitrans

Job Advert Summary
An opportunity has arisen for a Stock/Stores Controller to coordinate and facilitate the movement through implementing pallet management systems that will enable control of the pallet pool in order to reduce loss and damage to pallets and full costing control for all pallets. Controls movement of stock and supervises the clerical aspects of the stores documentation function. Reviews records compiled from ordering, shipping, and receiving materials. Assesses stock supply and reorder status. Verifies requisition of additional stock items, using the appropriate forms.

Minimum Requirements

• Grade 12
• Understanding of Supply Chain/Warehousing/Distribution
• Full Chep Function

Duties & Responsibilities

• Manage existing pallet pool and implement a pallet management system tool to track, coordinate, and ship pallets in line with operations
• Oversee effective pallet count systems to ensure accurate status of pallet pool, to reduce financial loss and shrinkage
• Prepare, compile, and sort documents for data entry
• Check source documents for accuracy
• Match all source documents against delivery, receiving, dispatch, and security schedules
• Verify data and correct data where necessary
• Obtain further information for incomplete documents
• Combine and rearrange data from source documents where required
• Enter data from source documents into prescribed computer database, files, and forms
• Check completed work for accuracy
• Produce daily outstanding pallet summary report
• Produce daily empty pallet and broken pallet on premises report
• Review and resolve all disputes raised on the pallet account daily
• Store completed documents in designated locations
• Maintain records of activities and tasks
• Respond to requests for information and access relevant files
• Print information when required
• Comply with data integrity and security policies
• Maintain own office equipment and stationery supplies
• Produce weekly pallet count with count sheets to your direct manager
• Handle customer enquiries and complaints both telephonically and by email
• Research required information using available resources
• Provide customers with product and service information
• Enter new customer information into the system
• Update existing customer information
• Identify and escalate priority issues
• Deliver prepared pallet outstanding summaries
• Persuade customers to return outstanding pallets
• Identify and overcome objections
• Maintain customer/potential customer databases