Service Technician at Howden

The Big Picture:

Howden, a Chart Industries Company, is a global leader in air and gas handling products, services and solutions. Howden’s core focus is on providing quality solutions for air and gas handling, and have over a century of experience in doing so.

Howden Africa Compressors & Turbines Division is looking for an experienced Service Technician to provide technical, service and aftermarket- customer support during field service activities on various types of compressors, fans, centrifugal, roots type blowers and turbines. Diagnosing machinery, process and operating problems on rotating machinery and auxiliary equipment. The position will be based in Cape Town.

What needs to be done?

• Ability to interpret- understand PID, drawings, manuals etc related to all types of compressors, turbines and blowers.
• Perform service/repair on rotational equipment, multi-brand compressors; both oil injected and oil free.
• Navigate multi-brand compressor controllers to obtain data to assist in troubleshooting.
• Install new equipment (Construction Job Sites, and Retrofits).
• Perform troubleshooting, repair, and preventative maintenance.
• Must be able to complete tasks in a timely, self-directed manner.
• Ability to work well independently and as part of a team.
• Maintain positive customer relations while resolving concerns and answering questions.
• Conduct statutory and insurance examinations on rotational equipment.
• Diagnose errors or technical problems and determine proper solutions.
• Produce timely and detailed service reports.
• Adhere to all company’s filed procedures and protocols.
• Cooperate with the technical team and share information across the organization.
• Comprehend customer requirements and make appropriate recommendations.
• Managing of service contracts on customer sites.
• Maintain Health and Safety on all site as per Howden and end users standards.
• Laser alignment of equipment.
• Commissioning of plant.
• Support workshop associates when required.

What do you need to bring?

• Trade test certificate in Fitting or National Higher Diploma in Mechanical Engineering.
• A minimum of 6 years related experience in rotating equipment field.
• High level of analytical ability is required in order to find solutions to technical problems both mechanical and electrical
• Proficiency in problem solving, process analysis and capacity to troubleshoot.
• Read and comprehend written technical information in the form of technical manuals, drawings, parts books, and relevant publications is essential.
• Must be medically fit to perform duties and be familiar with job site safety requirements.
• Computer literate and proficient in MS Excel, MS Word, PowerPoint and Outlook
• Strong organizational, verbal, and written communication skills.
• A firm commitment to customer service excellence in all circumstances.
• Basic technical knowledge of Rotating Equipment, Reciprocating Compressors, Gas Compressor Engines & Turbines. Roots and centrifugal blowers.
• Valid passport holder, a valid driver’s licence and overhead crane.