Senior Solutions Architect at Vodafone Global Enterprise

Role Purpose

• To interact with customers to gather technical requirements, architect customer networks and compile solution proposal documentation in the converged communication space as part of the Sales process.

Your Responsibilities Will Include

• Perform role of interface between customer, commercial and technical entities by translating between business requirements and technical specifications.
• Provide a solution focused consultancy service to clients e.g. blue chip companies, SMEs, local, provincial and national government. This will be in support of sales and presales colleagues, which will entail the analysing of complex customer requirements
• Provide high level assistance and support prior to solution implementation, during solution implementation and post solution implementation.
• Build and maintain productive relationships with key clients, internal groups within the company, suppliers and partners.
• Deliver presentations to customers on existing and emerging technologies as well as the benefits or impact of these on customers.
• Identify opportunities within client environments for solutions or new product development.
• Respond to business customer queries as per request for information (RFI) and request for proposal (RFP) documents.
• Conduct research on and keep abreast of ICT trends to identify new product opportunities. Utilise solution design experience and expertise to provide input into and create architecture for new product development.
• Regularly meet with the internal parties; e.g. Products and Engineering teams; as well as external parties; e.g. suppliers and partners; in order to understand internal and external roadmaps, technology strategies and product strategies.
• Review and assess all existing products and services or those being considered by Vodacom in terms of its applicability and impact on business customers.

The Ideal Candidate For This Role Will Have

• Matric/Grade 12 (Essential)
• Recognised and accredited NQF seven (7) qualification in Information Technology or related field of Technology (IoT, Cloud & Security or Unified Communications)
• 7-10 Years relevant experience in Telecoms arena, specialising on business solutions
• Broad Understanding of technology pillars – Broadband internet, FttX, SDWAN, Cloud, UC, Security etc
• In-depth knowledge of various technology architecture domains and convergence
• Technical selling capabilities
• Ability to convert sales pipeline into revenue

Job Knowledge

• Knowledge of converged solutions design and sales e.g. fixed mobile convergence, IoT, cloud services and unified communications.
• Cross Domain Technology Architecture knowledge coupled with implementation experience including a combination
• Technical sales and selling experience of fixed, converged and related services

Job Related Skills

• Business acumen and ICT awareness.
• Strong sales and selling skills
• Outstanding presentation and communication skills.
• Excellent Interpersonal skills.
• Negotiation skills.
• Technical writing skills.
• Research skills.

Closing date for Applications: 04 May 2023.