Senior Professional Officer at City of Cape Town

Requirements

• Relevant B-Degree in Computer Science, Data Analytics, Finance, Operational Research or related degree
• A higher qualification will be advantageous
• A minimum of 3 years’ data analysis experience in a financial environment.
• At least 2 years working experience with “R” or Python programs as well as SQL
• Experience that relates to Municipal Finances as well as Revenue
• Debtors and/or Debt Collection processes with at least 3 years’ supervisory experience will be advantageous.
• Proficiency in Microsoft Applications with Advanced Excel
• Valid Code B, EB or C drivers licence is required

Key Performance Areas

• Report on trends, customer behaviours, dunning actions and revenue clearance efficiencies in order to optimise revenue collection and processes.
• Identify and define the immediate, short and long term objectives and priorities for the respective units responsible for various debt management processes or revenue clearance procedures.
• Analyse data pertaining to outstanding debt of the City’s
• Customers, debt collection activities, possible debt relief initiatives and revenue clearance information.
• Compile dashboards and provide progress reports on operations.
• Provide guidance and advice to the Data Scientist team with regards to the required data to be used for the Debt Management Dashboard.
• Conduct regular audits on the activities, processes, transactions and documentation within the respective areas.
• Controlling the Key Performance Areas (KPAs) and critical outputs of subordinates.