Senior Manager: Talent Management (OPCO Based) at MTN

Mission/ Core purpose of the Job

Set up and manage the company Talent Management Strategy in the light of the company overall vision and mission and manage the overall L&D cycle as per the company related policies. Manage the company’s leadership talent management programs as well as the main incentive scheme.

Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)

Learning and Development

• Design and implement employee and organizational development activities, courses and programs as required in meeting specific requirements.
• Conduct the company TNA Training Need Analysis.
• Develop the company’s Learning and Development Plan in the light of the company high level strategy.
• Drafting the company’s L&D annual budget. Monitor, control and manage the company training budget, the incentive budget as well as the department budget.
• Follow up the needed approvals on training in terms of issuing POs and keeping records from finance.
• Negotiate mass training contracts with the vendors, and free-lance trainers and conduct regular assessment for them.
• Manage learning programmes e.g. Sponsorship, knowledge share, mentorship, coaching programmes.

Talent Management

• Identify/Review Key Positions and Key Talents in a direct coordination with top management
• Maintain the company’s succession plan, conduct regular updates as necessary, and provide recommendations to HR Head and other Exco.
• Facilitate all Talent Review sessions and give the needed support to Executives to present the talent status in their divisions.
• Follow up on the implementation of all PDPs with employees, line managers, through self-learning, coaching & assignments, and other learning solutions.
• Monitor data completion on the system to continuously achieve a 100% compliance rate;
• Running 360 feedback, consolidate and share results, provide improvement action plans.
• Prepare the first draft of the company’s L&D annual budget. Monitor, control and manage the company training budget, the incentive budget as well as the department budget.
• Monitor the execution of the L&D and LTM plan and review the regular evaluation reports to ensure that department’s KPIs are met.
• Manage Graduates Programme.
• Supervise the partial sponsorship program and provide recommendation for approvals.
• Regular review for the department policy as well as ensure that all department’s operations are executed with full abidance with these policies.
• Deliver internal training when needed.

Job Requirements (Education, Experience and Competencies)

Education:

• Minimum 4 Year bachelor’s degree in Human Resources/ Business Administration.
• MSc, MBA is a plus.
• English and Arabic (as advantage)

Experience:

• Manager track record of 5+ years; with at least 3 years in Telecom industry.
• Worked across diverse culture and geographies.

Competencies:

Head – Big Picture Focus

• Strategy Implementers – Ensures execution of strategies through creating and implementing tactical plans for others to follow.
• Decisive Problem Solver – Has the mental agility to identify business challenges and explore effective solutions through effective influencing
• Best Practice Value Creator – Encourages commercial innovation and continuous improvement for systems, processes, products and service offerings

Heart – Emotionally Intelligent

• Culture and Change Champion – Role models ethical practices by living the MTN values and vital behaviours for others to follow
• Guiding People Manager – Is self-aware and guides team capability development through opportunity creation for realising potential
• Relationship Builder – Builds relationships across the business in order to influence decision-makers and build team credibility

Hands – Results Focused

• Results Achiever – Produces sustainable divisional results through ethical practices
• Operationally Astute – Sets priorities, plans, organizes and co-ordinates the work of others

Other:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.