Senior Manager, Internal Communications at Standard Bank Group

JOB DESCRIPTION

• To form a trusted and strategic partnership with business/executive leaders in creating engaging opportunities for employees to connect to the SBG purpose. To drive and sustain communication initiatives that support the business strategies to achieve growth for the organisation and leverage the Stand Bank brand to build employee advocacy.  

QUALIFICATIONS

Qualifications: 

• A Post Graduate Degree in Communication or Marketing

Experience:

• Experience in leading communication efforts across a multi-Business unit organization with solid technical knowledge and awareness across all elements of communication. Proven ability to create, manage and implement complex communications plans across diverse geographies.  Proven experience in internal communication and employee engagement including driving strategic change management programmes.
• An extensive ability to manage and influence multiple and complex stakeholders. Proven ability to champion and represent a new and programmes of work in a fast paced, collaborative and changing environment. Must have grounded understanding of working in a finance institution and matrixed environment.

ADDITIONAL INFORMATION

Key Responsibilities: 

• Build and manage sound relationships with internal stakeholders to generate content that promotes measurable success for each stakeholder.
• Contribute towards the development of the Internal Communication strategy that will  geographies and business embed frameworks, toolkits, governance and priorities for employee communication
• Develop effective channel strategies and establish measures that will create awareness and momentum in communication activities by conducting analysis on audience segmentation, key messaging and communication plans and schedules.
• Partner with IDDM & IT teams to develop technological advances and infrastructure for Internal Communication to meet business and employees needs.
• Drive delivery of project-based activity alongside the successful delivery of Business-as-Usual communication through a defined suite of communication channels to ensure the strategic alignment.
• Establish and manage agency relationships and the SBG brand to ensure best quality communication support and service.
• Establish sound employee insights to inform communication strategies and develop innovative solutions in order to maximise Communication effectiveness.
• Manage the operational budget for the assigned communication portfolio for implementation of internal communications projects for effective and efficient functionality.
• Monitor and manage the performance and development of staff within the area by conducting periodic performance reviews against targets in order to drive high performance.

Behavioral Competencies:

• Challenging Ideas
• Developing Expertise
• Developing Strategies
• Embracing Change
• Establishing Rapport
• Examining Information
• Exploring Possibilities
• Generating Ideas
• Interacting with People
• Interpreting Data
• Making Decisions
• Providing Insights

Technical Competencies:

• Brand Reputation Management
• Developing Marketing Insights
• Digital Analytics and Reporting
• Employee Marketing and Communication
• Leadership to Stakeholder Engagement
• Understanding of Financial Services