Senior Dispatch Supervisor - Grain Field Chickens Abattoir , Reitz at VKB Group

Requirements

• Grade 12 or NQF Level equivalent.
• Tertiary qualification in Supply Chain Management/ Logistics.
• Minimum of 5 years’ warehousing experience.
• Supervisory experience within a poultry abattoir environment.
• Experience within the FMCG/ Food Industry preferred.
• Advanced Microsoft office (incl. Advanced Excel).
• CB - Code B driver’s license/ own reliable transport.
• Willingness to work shift and overtime including on weekends and public holidays.

Duties and responsibilities

• Ensure trucks are loaded as per GFC policy and procedure.
• Compilation of necessary documentation including dispatch fracturing and weigh bridge ticket.
• Daily stock report to management.
• Stock-take as required by management.
• Liaise with internal departments on an ongoing basis to ensure quality service and products.
• Ensure cases/ pallets per square meter targets are met.
• Ensure warehouse layout is optimized through correct placing of stock/ goods.
• Ensure products are picked and dispatched to ensure delivery schedule times are achieved.
• Continuous stock-control to limit financial losses.
• Ensure inventory accuracy is maintained.
• Demonstrate leadership skills, motivation and conflict resolution.
• Mentor and coach subordinates.
• Manage the performance of subordinates and discipline in the workplace.
• Identify training and development needs for staff members.
• Give input into the recruitment and selection of staff members.
• Monitor overtime levels in the workplace and authorize as needed.
• Ensure the adherence to completion of all documentation accurately and in full within own shift.

Range - Documents include, but are not limited to:

• Staff overtime sheets
• Stock control Sheets
• Forklift Pre-shift check sheets
• Supervisor check sheets
• Customer service sheet
• Production planning – fresh
• Loading Information Papers
• CHEP Control
• Real register controls
• Complete and/ or update the prescribed reports and/ or documentation manually or on a computer system.
• Ensure that all credits are processed accurately according to the SOP.
• Monitor costs by analysing cost allocations, identifying discrepancies and implementing cost saving strategies.

Range - Major costs include, but are not limited to:

• Overtime
• Material Handling Equipment utilization
• Delays
• Held overs
• Returns
• Analyse and report on monthly deviations and costs.
• Give input to Warehouse & Logistics Manager during compilation of annual budgets.
• Put strategies in place to ensure optimal delivery schedule of the various customer accounts.
• Provide input into management meetings.
• Provide input into the compilation of Service Level Agreements.
• Ensure service levels are maintained in accordance with SLA.
• Provide slow moving/ obsolete reports to Manager to manage these items in the warehouse.
• Ensure continuous supplier/ sales department/ client communication and feedback.

Range - Communication and feedback include, but is not limited to:

• Daily, weekly, monthly & quarterly reports
• Sales meetings with GFC sales team
• Performance Reviews of own line reports
• Client satisfaction questionnaires at different levels
• Help resolve customer complaints.
• Implement continuous improvements to improve both efficiencies as well as services given to customers.
• Identify cost saving initiatives without compromising services provided.
• Identify remedial actions whenever service levels are being compromised.
• Ensure legal compliance within the warehouse.
• Assist with information on accident/ incident investigations as per SOP.
• Identify remedial actions to improve safety in the warehouse.
• Ensure compliance with SHEQ standards at all times.
• Any other duties as may be required by management.