Sales Executive - Krugersdorp at Accor Hotel

TASKS, DUTIES AND RESPONSIBILITIES

• Achieves annual sales targets by executing sales activities within assigned market and market segments.
• Implements strategies to improve market penetration.
• Analysis sales statistics to formulate profitability.
• Conducts market analysis to determine client needs, occupancy potential, desired rates etc.
• Completion of weekly / monthly sales calendar / market trend / competitor analysis feedback reports.
• Ensure use of CVENT / ANAIS – Sales CRM Tools.
• Maintains effective correspondence between clients, General Manager and all teams within Vivari
• Host webinars and virtual product trainings to solicit existing and new business through all segments, on a local and international basis.
• Coordinate’s activities including familiarization trips, educational trips, site inspections related to potential and current booked business at Vivari Hotel & Spa by Mantis.
• Communicates client requests to hotel General Manager in an effective and timely manner.
• Attends property trade shows, sales missions/ blitzes / networking events in key target market cities to develop new business opportunities.
• Account development responsibility. (Local and International Leisure / Corporate contracting)
• Help maintain and grow property database.
• To achieve a minimum of 12 sales calls per week
• Build relationships with potential clients and maintain relationships with current clients
• Achieve sales goals and targets through effective communication and negotiation skills
• Develop and execute sales strategies and plans to increase revenue and market share
• Attend industry events and conferences to network and stay up-to-date on industry trends
• Collaborate with internal teams such as marketing, operations, and finance to ensure customer satisfaction and successful execution of sales agreements
• Provide timely and accurate sales reports and forecasts to management
• Conduct market research to identify new opportunities and competitive landscape
• Provide exceptional customer service to maintain long-term relationships and repeat business

MISCELLANEOUS

• Travel experience and knowledge within South Africa is essential.
• Experience in the travel & hospitality industry, preferably in a supplier sales role.
• Must be willing to travel up to 30% of the time.
• Proficiency in Microsoft Office is essential.
• Must be a fast learner.
• Strong organisational skills and attention to detail.
• Exceptional communication ie. Verbal and written skills.
• Ensures client satisfaction by attending to their requests and inquires courteously and efficiently.
• Continuously seeks to endeavour and improve the department’s efficient operation, and knowledge of own job function.

LAWS, REGULATIONS AND POLICIES

• Follows all applicable laws, and corporate standards and guidelines within Mantis / Accor.

Additional Information

• At least 2 years of marketing experience.
• Knowledge of marketing principles and strategies.
• Ability to analyze data and develop marketing plans.
• Experience in customer service and relationship management.