Sales Commissions Administrator - Guateng at Telesure Investment Holdings (TIH)

JOB PURPOSE

Ensure accurate and efficient support services are provided to the 1Life direct sales and third party distribution sales commission departments. Process, provide administrative support and calculate all sales commission for the 1Life direct sales and third party distribution sales commission departments.

RESPONSIBILITIES

 Administration Produce, update and provide best practice support on commission and administrative processes, databases and other departmental systems to support the work of more senior colleagues. Calculate and track and validate commissions and incentives for the 1Life direct sales and third party distribution sales commission departments. Responsible for internal and external partner commission statements for all direct sales channels and distribution channels from Sales Managers to Business Manager.

Payroll Administration

Input payroll data to support the accurate and efficient delivery of payroll services; prepare payroll for bank submission and entry into financial systems; prepare payroll reports and reconciliations. When required, submit payments to senior management for approval and to payroll for payment.

Document and Data Management

Create and ensure compliance with a company wide document management system.

Track process regarding submissions and approval, maintain accuracy of documented processes. Swiftly resolves process breakdowns and takes steps to ensure that problems do not recur. Uploading of supervision and all other documentation uploading.

Track and management of incentives.

When required, keep track of business logs that have an implication on commission outcome. Operational Compliance Identify, within the 1Life direct sales and third party distribution sales commission departments, instances of non-compliance with the organization's policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these and escalating issues as appropriate.

Insights and Reporting

Extract and combine data to generate various reports.

Personal Capability Building

Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media and coach and transfer knowledge to others as required.

BEHAVIORAL COMPETENCIES

 Ensures Accountability Holds self and others accountable to meet commitments. For example, measures and tracks team's and own performance, and helps the team learn from success, failure, and feedback. Adheres to, and enforces, goals, policies, and procedures

Plans and Aligns

 Plans and prioritizes work to meet commitments aligned with organizational goals. For example, outlines clear plans that put actions in a logical sequence; conveys some time frames. Aligns own work with relevant workgroups. Takes some steps to reduce bottlenecks and speed up the work.

Drives Results

Consistently achieves results, even under tough circumstances. For example, emphasizes the importance of results; encourages a sense of urgency in others; challenges poor outcomes or unproductive behaviors.

Provides assistance or encouragement to help others over obstacles. Manages Complexity Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms.

Communicates Effectively

Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, tailors communication content and style to the needs of others. Pays attention to others' input and perspectives, asks questions, and summarizes to confirm understanding.

Collaborates

Builds partnerships and works collaboratively with others to meet shared objectives. For example, encourages coworkers and external partners to work together as a team, and makes sure they get credit for doing so. Encourages people to share their honest views, responds in a non-defensive way when they do.

 Instills Trust

Gains the confidence and trust of others through honesty, integrity, and authenticity. For example, models honesty and authenticity and encourages others to be up front with one another. Demonstrates reliability and places a strong emphasis on the team meeting its commitments. Fairly represents others' positions

Being Resilient

Rebounds from setbacks and adversity when facing difficult situations.

Confidential.

shows great composure, a positive attitude, and strong judgment, even in adverse situations; gains maturity and wisdom and shares life lessons with others. Responds resourcefully to crises, helps others remain productive and positive. Courage Steps up to address difficult issues, saying what needs to be said. For example, shares own ideas and points of view openly, regardless of potential criticism or risk; shows conviction when faced with adversity and challenges; raises difficult topics to be sure they are addressed.

TECHNICAL COMPETENCIES

Computer and System skills

Supports business processes independently by understanding and the effective using standard office equipment and standard software packages, and provide technical guidance as needed. Expert excel knowledge; A solid knowledge of payroll/commission systems.

Policy and Regulation

Work independently and provide technical guidance when required on how to interpret and apply knowledge of laws, regulations and policies in area of expertise.

Financial analysis

Apply concepts of knowledge / skill independently and provide technical guidance when required. Sound understanding of financial management principles; A solid knowledge of payroll/commission structures, principles and processes.

Verbal and Written

Communication Use clear and effective verbal and written communication skills independently and provide technical guidance when required on how to express ideas, request actions and formulate plans or policies.

Policy and procedures

Provide technical guidance when required to monitor, interpret and understand policies and procedures, while making sure they match organizational strategies and objectives.

Planning and Organizing.

Plan, organize, prioritize and oversee activities to efficiently meet business objectives. Provide technical guidance when required.

Attention to Details

Apply comprehensive knowledge / skill, and provide guidance and training to others on how to pay close attention to details.

Multi-Tasking

Apply comprehensive knowledge / skill, and provide guidance and training to others.

Requirements

EDUCATION

 General Education

• Grade 12/ SAQA Accredited Equivalent (Essential)
• Financial or business diploma (Essential)

EXPERIENCE

• General Experience 2-4 years experience in commission administration (Essential)
• Experience in the Financial Service Industry (Essential)