Sales and Marketing Manager at Stellenbosch University

Duties/Pligte

• Devising appropriate strategies to actively market the gymnasium and the different product offerings to the pre-identified target markets in and around Stellenbosch, with specific emphasis on digital marketing strategies;
• Providing sales and marketing assistance to the gymnasium at the Tygerberg Campus as well;
• Establishing, managing and monitoring the development and the successful implementation of all sales, advertising and marketing strategies;
• Ensuring that Standard Operating Procedures (SOP) are developed, established and implemented across the Sales and Customer Care departments within the gymnasium;
• Establishing and implementing weekly and monthly Sales and Marketing Planners to effectively market and promote the gymnasium and all related areas (including group exercise and personal training);
• Configuring daily, weekly and monthly reports regarding contacts, appointments, presentations and sales of all sales consultants;
• Reconciliation of weekly and monthly sales reports, including the monitoring of all debit order contract sales;
• Actively engaging with the sales team to set daily, weekly and monthly targets and continuously driving and managing these processes;
• Proactively recruiting Sales Consultants and Customer Care Assistants on an ongoing basis;
• Providing leadership and management to all Sales and Customer Care staff in the gymnasium;
• Ensuring that effective training and development plans are in place for all Sales and Customer Care staff for all internal and external training interventions;
• Ensuring that all staff members adhere to the companys financial and human resources policies and procedures at all times;
• Assisting the Executive Manager with any other ad hoc projects.

Job Requirements/Pos Vereistes

• A related qualification in sales, Marketing or Advertising is essential (relevant in-house qualifications will also be considered);
• At least six years' work experience, preferably in sales, marketing and/ or advertising;
• The ability to speak in front of large target audiences;
• Computer literate (Microsoft Windows - especially in Excel);
• Excellent planning, administrative and organisational skills;
• Passionate about providing service excellence to members;
• Excellent attention to detail;
• Excellent written and verbal communication skills;
• The ability to thrive in a team within a diverse work environment;
• Good conflict management skills;
• Willingness to work after hours and during weekends.

Recommendation/Aanbeveling

• A fitness industry-related qualification and experience;
• Previous experience in managing a diverse team will be a distinct advantage.