Sales Administration Assistant – Corporate Office - Gauteng at Al Baraka Bank South Africa

CORE PURPOSE OF THE JOB

• To provide support to the Corporate Office in terms of administration tasks including office maintenance to ensure efficiency within the Department.

MAIN FUNCTIONS OF THE JOB
Office Administration

•  Answers all incoming call and handles caller’s inquiries when the need arises.
•  Re-directs calls as appropriate and takes adequate messages when required.
•  Arranges appointments and updates the Corporate Manager and Relationship Managers diary as and when required.
•  Updates Corporate client’s database with regards to the Top clients
•  Requests from the finance department settlement figures as per client request, and logs accordingly once settled
•  Extracts statements as per client requests, and liaise with clients regarding any statement queries
•  Liaises with Conveyancing department in regard to bond cancellations, release of title deed as well as requests release of original logbooks as each deal is settled or requested by client.
•  Requests and follows up on audit certificates and bank confirmations as and when required, and ensures fees are received for same.

Sales Administration

•  Requests and collates FICA information from clients and submits same to the technical support team
• timeously
•  Attends to any debit order queries received, and logs any changes/suspensions with the Advances
• Technical Support Team timeously
•  Assists clients with any deal related queries
•  Logs and attends to any reimbursements and/or reconciliation requests with the Central Ops Debtors
• Team when required
•  Ensures all fees/deposits/settlements are allocated to the correct account by submitting same to BSA
• Allocations team
•  Any allocation queries received from BSA -Central Operations to be attended to
•  Prints all legal agreements and relevant documents pertaining to deals for the respective managers
•  Obtain the relevant transaction details and upload to Advances Technical Support log timeously for all revolving asset facilities and once -off motor vehicle and equipment facilities
•  Ensure all conditions, fees and payments are logged onto the Advances Technical Support
•  Ensure all legal agreements and documents pertaining to deals are signed correctly and dispatched timeously
•  Extract Musharaka Sale of Units document (when applicable) to send to clients and upload onto Credit
• Work Log within 5 days of payout
•  Attends to all valuation quotes and instructions, ensuring all requests are followed up with and recorded on the tracking schedule
•  Reconciles Valuator Statements on a monthly basis and facilitates payments monthly
•  Assists in preparing trade and asset markup letters as and when required the Albaraka Profit Markup changes
•  Ensures maintenance of new Metro file system by ensuring customer information is scanned and placed in file on an ongoing basis (up until all files have been dispatched)

QUALIFICATIONS

•  Matric
•  Relevant Diploma/Degree will be an advantage
•  Computer skills

PREFERRED EXPERIENCE

•  At least 1 years’ experience within a Financial Services institution
•  General banking experience would be an advantage

KNOWLEDGE

•  Microsoft Office at an intermediate level.
•  Bank Procedures.
•  Credit Policies and Procedures.
•  National Credit Act (NCA).
•  Strong administrative skills.
•  Financial Intelligent Centre Act (FICA) policies & procedures.
•  Knowledge in Shariah laws and principles
•  Knowledge on Banks products and services