Risk Assurance Specialist (JG7) at Santam Insurance

JOB RESPONSIBILITIES

• The successful incumbent will be required to perform quality assurance and due diligence reviews on all portfolio administration business.

The scope includes:

• Verification of business partner's application against their underwriting, premium collection, claims mandate finance and systems utilised.
• Performing quality assurance reviews to provide independent assurance and advisory services to assist business in enhancing their overall operational governance processes, quality and service standards.
• Support the Business to discharge their responsibilities relating to the compliance risk management process as required by relevant regulatory requirements, applicable codes of conduct and minimum standards.

QUALIFICATIONS AND EXPERIENCE

• Relevant Bachelor’s degree
• Knowledge of risk management and risk management practice
• Exposure to a Quality Assurance environment and Internal Audit
• Underwriting, premium collection and claims business experience
• Knowledge of FAIS
• Understanding of the regulatory and business environment of the Short-Term Insurance industry.
• IT Governance & Information Systems Audit
• Valid driver’s licence (able to do domestic travel)

SKILLS

• Ability to design, document and perform risk based audits
• A good knowledge of the business and the ability to evaluate risks
• Ability to take a holistic view of the organisation in determining and positioning compliance risks
• Ability to identify strategic issues through critical reasoning
• Ability to effectively influence across all relevant levels within the business unit, including senior and middle business management.
• Ability to effectively plan and set priorities for self and engagement team
• Strong communicator
• Strong project management skills
• Results oriented with a strong deadline focus
• Ability to build strong relationships and to work with others towards shared goals
• Team player able to collaborate and support colleagues and peers across the organisation, while still being able to work independently when needed
• Flexible and open to change and innovation
• Good conflict management skills
• Good negotiation and problem-solving skills
•  Strong attention to detail
• Good report writing and presentation skills
•  Strong analytical skills

COMPETENCIES
Core Competencies:

• Business acumen
• Innovative thinking
• Building relationships, collaborating and influencing others
• Customer focus
• Managing complexity
• Delivering results
• Critical / analytical thinking
• Living the Santam values
• Report writing
• Adapting and responding to change
• Performing under pressure

Technical Competencies:

• Insurance regulation
• Project management
• Risk assurance and management
• Integrity and ethics