Returns Clerk - Transpharm Pretoria at Shoprite Group of Companies

Job Objectives

• Logging receiving and warehouse claims
• Liaise with buyers and suppliers
• Following up on claims and resolving within SLA
• Responsible for resolving customer related queries
• Assist in stock movement from Quarantine area back to the warehouse
• Process stock adjustment
• Process credit notes
• Liaise with telesales department regarding customer queries
• Assist in logging claims to supplier when needed
• Assist with supplier upliftment's
• Perform stock investigations relating to customer return queries
• Assist with other duties and departments in accordance with operational requirements

Qualifications

• Grade 12 qualification

Experience

• 1+ year experience in a similar role in a warehouse environment
• 1+ relevant admin work experience 

Knowledge and Skills

• Highly computer literate with capability in email, MS Office and related business and communication tools
• Excellent communication skills– fluent in English and at least one other official language
• Meticulous attention to detail
• Ability to accurately follow instructions
• Works well under pressure and meets tight deadlines