Rehabilitation Coordinator (Southern Suburbs) at Faircape Group

Duties relevant to this role:

• Facilitate subacute viewings 
• It is crucial to ensure the patient has a clear understanding of the following after the MDT meeting:
• Goals set by MDT: The specific goals that the multidisciplinary team has established for the patient's recovery, which will guide their rehabilitation program.
• Length of stay based on the goal: The expected duration of the patient's stay at the facility, aligned with the rehabilitation goals and progress benchmarks.
• Medical-aid feedback: Any feedback regarding the medical aid coverage, including whether there's a maximum stay or if additional payment options might be needed.
• Family and patient communication: Ensuring that both the patient and their family are aware of and understand the MDT feedback.
• Confirm discharge dates of patients
• Ensure discharge patient experience surveys are completed and escalated if needed, one day prior to discharge / discharge report / follow up appointment 
• Book clients for and manage the post discharge clinic
• Complete the relevant discharge tasks once the patient is discharged 
• Make follow-up calls to patients who were unable to attend the post-discharge clinic.
• Ensure specialist referrals are completed and sent through to the referring specialist
• Follow up patients who is being transferred back to hospital
• Facilitate family meetings should it be needed

Qualifications

• Degree in Social Work or a BSc degree with more than 1 years clinical experience
• SACSSP registration
• Malpractice insurance

Experience and Knowledge 

• Proven experience working in a similar role
• Experience working in an acute/sub-acute environment

Skills and Attributes 

• Experience in a clinical environment and working with ill patients and family members
• A commitment to early intervention, a whole-of-person approach to rehabilitation and improved levels of functioning of the injured client;
• The ability to engage positively with clients acknowledging their individual circumstances;
• Good communication, organisation and liaison skills and ability to initiate activity where required;
• The ability to manage multiple tasks concurrently and maintain focus;
• The capacity to maintain and broaden networks of relevant professional service providers;
• Good time management
• Good Crisis management skills
• The ability to refer clients to service providers and if necessary seek out additional professional assistance or direction;
• Ability to perform basic screening at follow-up clinic to flag for referral to services required.
• Knowledge of the relevant legislation claims procedures, rehabilitation provisions and administrative requirements;
• Have an understanding of ICF Framework and SMART goal-setting skills

Specific Requirements:

• Clear health record
• Clear criminal record
• Clear credit record
• Contactable references