Project Manager - Johannesburg at NTT Ltd.

Key Roles and Responsibilities:

• Interfaces with all project stakeholders to take projects from original concept through to final implementation
• Contributes to the pre-sales process by providing proposals
• Ensures that the project delivers the as-sold solution, remains within baseline budget, and is delivered on time while achieving quality criteria and maintaining client satisfaction
• Manages client satisfaction, commitment, and expectations to high service levels and manage escalations adequately
• Manages the entire project lifecycle, ensuring that client requirements are met, timelines are adhered to, and deliverables are achieved
• Ensures effective project planning, stakeholder management, team coordination, risk mitigation, and quality assurance

Knowledge, Skills and Attributes:

• Strong project management skills, including the ability to plan, organize, and execute projects from initiation to completion
• Ability to establish strong relationships with internal stakeholders and external clients
• Excellent client-centricity skills and ability to work at client sites
• Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately
• Excellent written and verbal communication skills
• Excellent team-building skills and ability to work in high-pressure environments
• Ability to manage urgent asks simultaneously
• Good business acumen and commercial skills
• Collaborative, passionate, strong initiative, self-driven with a commitment to succeed
• Decisive with good attention to detail ability
• Works on problems of moderate scope, often varied and nonroutine where analysis requires a review of a variety of factors
• Focuses on providing standard professional advice and creating initial analysis for review

Academic Qualifications and Certifications:

• Project Management degree or equivalent with a moderate level of related experience
• Relevant project management certifications preferably PMP
• ITIL certification is preferable

Required Experience:

• Moderate level project management experience preferably in a multinational professional services environment
• Moderate level client engagement experience
• Demonstrated understanding of the project life cycle
• Demonstrated competency in project change management
• Moderate level experience managing expectations when balancing alternatives against business and financial constraints