Project Manager: CEC at Blue Label Telecoms

Job Purpose

• Support the senior project manager with various project disciplines such as scoping, planning, business requirements, project governance and reporting. Manage various business projects within the post-paid business to ensure smooth delivery of outcomes and objectives. Work with third parties to ensure necessary deliverables are executed.

Responsibilities

Project Management

• Manage the production of project and workstream plans, ensuring that all activities are identified, appropriately organized and resourced to deliver project objectives
• Ensure projects are set up correctly with the necessary PMO requirements
• Manage the identification, elicitation of project and/or department-level process requirements
• Conduct analysis of those requirements for accuracy and alignment to the department; document and manage requirements throughout the life of the project and coordinate the verification of the end deliverable

Project Risk and Issue Management

• Identify and evaluate risks, issues, dependencies, and constraints associated with the project, escalating where appropriate Where necessary, develop, agree on, and implement solutions to overcome these

Product Information

• Develop in-depth knowledge of core products and utilize this knowledge to successfully support operations teams

Project Reporting and Review

• Plan and lead the delivery of a range of information gathering, analysis, and stakeholder consultation activities and specify, negotiate, and agree on project deliverables
• Report on project performance and KPIs

Stakeholder Management

• Oversee delivery from various technology partners and outsourced providers
• Collaborate with senior stakeholders
• Build alliances and partnerships with other organizations

Self-Management

• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Demonstrate consistent application of internal procedures
• Plan and prioritise, demonstrating abilities to manage competing demands
• Demonstrate abilities to anticipate and manage change
• Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs

Requirements
Behavioural Competencies

• Business Insight
• Ensures Accountability
• Optimizes Work Processes
• Plans and Aligns
• Balances Stakeholders
• Resourcefulness
• Communicates Effectively
• Collaborates
• Cultivates Innovation
• Builds Networks
• Customer Focus

Skills

• Planning and Organizing
• Verbal Communication
• Data Collection and Analysis
• Project Management
• Adaptive Mindset
• Negotiation
• Project Risk and Issue Management
• Project Tracking and Reporting
• Project Life Cycle Adaptation
• Project Communications Management

Education

• Qualification in Project Management

Experience

• Minimum 5 years project management experience, preferably in a telco environment
• Exposure to digital applications
• Basic understanding of ERP systems and other telco-specific systems is preferred