Product Support Manager AXXIS at Omnia (Pty) LTD

Qualifications

• Certificate in Explosives Management Systems
• Surface Rock Breaking Certificate (blasting licence)
• Assessor certificate 
• Degree or diploma in Explosives Management Systems

Experience

•  5 years of demonstrated experience electronic blasting systems management          
•  2 years of mining experience including mining, blasting, blast auditing and reporting.
•  Previous experience as a facilitator and assessor

Duties

• Interacting and liaising with customers daily. 
• Enhancing service delivery. 
• Planning and organizing to meet orders on blasting equipment 
• Monthly report to BME management and Mines regarding support and training. 
• Training of mine personnel.
• Assessments of trainees up to certification 
• Implementation of AXXIS initiation system to new clients. 
• Client support related to the AXXIS products
• Investigate product-related issues regarding quality, failures and performances
• Ensuring the correct procedures are followed regarding AXXIS SOP’s  
• Responsible to ensure that all the requirements of the OSH Act, and statutory prescriptions (at a minimum) are met on the site. 
• Presenting of the current product to new clients.

Job Competencies

• Adhering to Principles & Values    
• Planning and Organising    
• Problem Solving   
• Good communication skills    
• Coping with Pressures and Setbacks