Product Specialist: Logitech VC (Midrand) at Mustek Limited

Responsibilities:

Product Management

• Act as a trusted advisor and technical consultant for all AV UC products and related UC technologies.
• Develop a comprehensive customers and partners relations strategy and monitor its effectiveness through regular contacts.
• Prequalify opportunities and understand customers’ requirements.
• Maintain a current expert knowledge of all AV UC solutions and services.
• Maintain a working knowledge of competitors’ products and services and of emerging trends in the AV VC UC industry.
• Create sales quotes, proposals, and responses to RFQ/RFPs.
• Develop and deliver sales and technical presentations.
• Design end-to-end collaboration solutions that address a customer’s business needs.
• Assist customers with equipment budgets, systems requirements, and specifications.
• Effectively demonstrate AV UC solutions and support demos/evaluation/PoCs.
• Provide input for development of new products and enhancement of current products.
• Deliver enablement sessions to partners to make sure they are up to date with AV UC solutions and services.
• Travel frequently inside and outside the region to support customers and partners and to receive

Qualification and Experience:

• Grade 12/ Matric
• Qualification in marketing/sales would be advantageous
• Minimum 3 years’ experience in marketing and sales within ICT industry
• Microsoft Teams Rooms certifications
• Strategic technical sales background
• Discussing conferencing and collaboration technologies with a view to demonstrating their usefulness
• Solid experience in Voice over IP and telephony
• Competitive Video conferencing and UC
• Background Video conferencing presales understanding and knowledge
• Unified communication sales knowledge

Skills and Knowledge:

• Microsoft Office
• Microsoft Excel especially
• ICT industry knowledge
• Product specific knowledge
• Working knowledge of budgets
• Sales and marketing principles and procedures
• Verbal and non-verbal persuasion techniques and communication
• Technological developments relating to products being managed
• Superior presentation skills
• Good problem solving/analytic skills
• Good relationship building skills
• Good general administration skills
• Good influencing/persuasion skills
• Strategy development skills        
• Superior negotiation skills
• Good verbal and written communication skills
• Good organisational skills
• Good people and customer management skills
• Good management skills (managing people)
• Good conflict management skills
• Superior networking skills                   
• Superior presentation/public speaking
• Good communication skills          
• Good information processing skills                  
• Good creative skills/idea generation skills