Principal Specialist Business Optimisation at MultiChoice

Key Performance Objectives

Financial Management

• Collaborate with finance teams to develop and manage budgets for business optimisation projects and initiatives.
• Responsible for identifying and driving cost saving initiatives across the business
• Implementation of continuous improvement practices and processes
• Liaise with other group entities regarding cost analysis
• Prepare Business Case on new investment decisions
• analyze business processes, projects, and initiatives to identify cost-saving opportunities and optimise resource allocation.
• Evaluate investment decisions against SuperSport and business strategy

Business Optimisation

• Lead initiatives to streamline workflows, reduce costs and enhance business performance and collaborate across divisions to discuss strategies and options for optimising current or new business practices and processes.
• Provide subject matter expertise in cost saving and process management.
• Provide world-class solutions that enable the business to function optimally
• Perform gap assessments based on benchmarks, leading practice and best-in-class competitors.
• Facilitate the development and standardisation of written procedures and/or standard operating procedures for current and recommended business enhancement practices and processes. Ensuring that the procedures are documented and controlled according to the Multichoice policy standards.

Cross-functional leadership & Stakeholder Management

• Support, collaborate, and partner with business process owners and stakeholders in a manner that facilitates shared understanding and “buy-in”
• Working closely with the management team and staff to champion
• and advise on the implementation of recommended changes to existing practices and processes, and/or the initiation of new practices and processes.
• Establish and lead strong cross functional teams to implement optimisation initiatives across different business units and functions.
• Actively manage stakeholder expectations across Supersport in terms of delivery timelines.
• Build strong relationships with key stakeholders in MCG and SuperSport
• Develop business improvement KPIs per initiative.
• Work closely with CEO, Head of Finance, Head of Departments and Finance staff to conduct cost benefit analysis and tracking each phase of implementation.
• Manage change initiatives effectively by communicating with stakeholders, addressing concerns, and ensuring smooth transitions during implementation.

Qualifications

Essential

• Postgraduate (Honours) or equivalent degree
• Six Sigma Black Belt Certification (Optional)

Experience

• 8-10 years of business experience in business development or related
• Demonstrated delivery of Re-engineering projects and proven record of implementing solutions on a large scale
• Experience working in a high-pressure environment with challenging stakeholders
• Proven experience in business analysis, process improvement, and strategic planning, preferably in the media or broadcasting industry
• Strong analytical skills with proficiency in data analysis tools such as Excel, SQL, and business intelligence platforms
• Excellent communication, presentation, and stakeholder management skills
• Demonstrated ability to lead cross-functional teams, drive change initiatives, and deliver results in a dynamic environment
• Knowledge of Lean Six Sigma or Kaizen principles

Technical Competencies

• Financial Management
• Risk Management
• Project Management
• Presentation Skills
• Process engineering
• SLA Management
• Audience measurement metrics
• Data Analysis
• Coaching
• Business Process Modeling
• Change Management
• Process Governance
• Continuous Improvement