People & Organisation - Senior Associate at PricewaterhouseCoopers (PwC)

• Use feedback and reflection to develop self-awareness, personal strengths and address development areas.
• Apply strategies to build mental, emotional and physical resilience.
• Delegate to others to provide stretch opportunities, coach to help deliver results and proactively raise issues to improve effective team working.
• Support peers and team members, demonstrating you care passionately about them and their wellbeing.
• Get involved in activities which help to strengthen the brand, internally and externally.

Business Acumen 

• Learn about how my business works and how they operate in the industry/ marketplace.
• Apply understanding of business models (including the firm’s)/corporate governance and/or regulatory frameworks of clients and identify opportunities for efficiencies and take action to implement them.
• Use a broad range of tools and techniques to extract insights from current industry or sector trends and propose innovative solutions to problems.
• Gather information from a range of sources when analysing and solving complex problems.
• Contribute to client account planning.  

Technical Capabilities 

• Escalate client requests that are in conflict with the firm’s values, standards and practices
• Test your own and others’ work for quality, accuracy and relevance and develop knowledge of the firm’s line of service capabilities and portfolio of offerings.
• Develop technically through on the job learning and exposure and draw on the firm’s subject matter experts to support your work.
• Share relevant thought leadership with my colleagues to enhance knowledge.

Global Acumen 

• Seek opportunities which expose you to other businesses, industries and markets.
• Facilitate collaboration across virtual teams (utilising appropriate technologies when necessary).
• Build and maintain a professional internal and external network and articulate the competitive advantage of the firm’s Network.

Relationships

• Use straightforward communication, in a structured way, when influencing others.
• Read situations and am sensitive to others, modifying behaviour to build quality, diverse relationships.
• Seek and explore the background and views of others, especially when they are different to your own.
• Communicate with my clients, regularly updating them and sharing.

Knowledge and expertise in the following areas:

Organisation Change and Culture

• Organisation change & business transformation
• Leadership and programme governance alignment/engagement
• Organisation alignment
• Culture transformation and behavioural change
• Psychometry

Organisation Design and Effectiveness

• Operating model development
• Organisation diagnostic and design
• Organisation transition strategy

Talent and Performance Optimization

• Talent and performance management strategies
• Balance scorecard design and implementation
• Competency frameworks
• Employee value proposition

HR Transformation

• HR strategy
• Alternative service delivery models and sourcing
• Payroll, time and labour effectiveness

HR Technology

• HR technology strategy, selection, optimization, implementation
• Cloud-based HR systems
• Systems training strategy and planning
• Change management and communications

HR Analytics

• ROE / ROI
• HR benchmarks
• Succession planning
• Workforce planning
• Predictive analytics
• Contingent staffing strategy and diagnostics

Capability Building

• Leadership development
• Training strategy, enterprise learning
• Mobile learning
• Performance support/coaching

Experience

• Substantive HR consulting experience (at least 10 years).
• Working with C-suites and senior management.
• Very strong business development in HR consulting.
• Growing and molding a HR professional services practice.
• Operational management of a HR consulting business.
• Leadership experience in a similar role.
• Ability to manage HR consulting teams.

Minimum Qualifications: 

• Relevant undergraduate/Honours degree, Master degree preferable.
• Relevant Masters degree
• Expert and professional registrations and qualifications.