Pallet Controller - Springs at McCain Foods

KEY PERFORMANCE AREAS:

Pallet Management

• Manage all administrative functions related to CHEP Pallet Recovery.
• Responsible and accountable for pallet control on behalf of McCain Foods Limited
• Responsible for the management of pallets in the trade and at customers nationally
• Fully reconciled pallet audit with zero pallet losses, physical pallets must balance to system
• Ensure that accurate CHEP documentation are kept as hard copies and such documentation is always available when needed
• Resolve all outstanding queries to prevent excessive costs on the Chep account.
• Organize and co-ordinate weekly and monthly pallet counts and reconcile to eliminate losses
• Coordinates pallet stock takes for McCain and 3PL Warehouses
• Liaise with clients with regards to recoveries and ensure that they comply with McCain pallet management process.
• Manage the reconciliation of CHEP pallet invoices and resolve any discrepancies/ dispute as quickly as possible
• Customers that have returned pallets, ensure that the credits are passed, and the return slips are sent to CHEP to reconcile on their end.
• Interact with Inhance / the transporter and customer to recover pallets from previous deliveries.

Continuous Improvement

• Develop and implement pallets processes/systems to minimize and mitigate financial costs.
• Review and provide pallet reports, ensuring compliance and identify continuous improvements
• Responsible for the update of CHEP details for customers on master data
• Continuous training and guidance of Receiving and Dispatching Clerks pallet capturing, THANs endorsement and issuing of pallet control documents daily.
• Identify opportunities to move client accounts over to Transfer Agreements and reduce PCN agreements

Reporting  

• Pallets out in trade for the Direct Network – provide a weekly report (every Tuesday) to the relevant parties to ensure that pallets outstanding are recovered within 30 days.
• Weekly report on outstanding pallets in trade to include a plan of recovery
• Weekly, fully reconciled report on physical pallets out in trade. The pallets out in trade must balance to system and the McCain Finance report
• Monthly feedback on pallets showing month on month trend and improvements with recoveries Manage SLOBs with

EXPERIENCE REQUIREMENTS:

• 5 or more years in a similar environment
• 3 or more years’ experience working on CHEP Portfolio Plus will be an added advantage
• Logistics experience
• Pallet management and knowledge of CHEP agreements (THAN’s and PCN)