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At Sage, we energise the success of businesses and communities around the world through the imagination of our people and smart technology. Sage provides small and medium sized organisations with a range of easy-to-use, online and cloud business management software and services - from accounting and payroll, to enterprise resource planning, customer relation...
Job Description
The role is an Operations Manager: Digital Care position in the Customer Support environment for our Payroll and Accounting Products. They operate under the direction and guidance of the Head of Digital Care. The Operations Manager: Digital Care is responsible for managing, maintaining, and monitoring Sage’s customer-facing digital ecosystem. The Operations Manager: Digital Care will be responsible for growing the Sage brand and increasing customer satisfaction.
Technical Competencies:
Key performance indicators:
Professional qualifications:
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