Operations Coordinator at Bridgestone South Africa (Pty) Ltd

Qualifications & Experience

Essential:

• Grade 12 National Certificate
• A valid and appropriate light vehicle driver’s licence (South African Code 08)
• Good communication skills and customer service skills
• Ability to work for extended hours and physically fit
• Sound understanding of the working mechanism of the tools or the machinery they are handling
• Look after the maintenance of the equipment
• Expert written communication skills, good supervisory skills and ability to pay attention to the details
• Experience in the OTR / TBR tyre fitting industry as a supervisor or similar leadership role.

Preferred:

• Coaching and mentoring certificate
• 2 Years supervisory experience (Minimum)

Duties

• The following is a general list of tasks that a Operations Coordinator is required to perform. The Company may add to or vary these duties from time to time provided the variation is reasonable having regard to the employee’s skills, competence and training.
• Ensure that customer / sales representative instructions are met to reduce any tyre related downtime with regards to fitments, transport etc.
• Ensure that tyre fitters comply with Otraco Management System (OMS) policies, procedures and instructions
• Lead tyre fitters to perform tyre fitting and workshop maintenance tasks in the most efficient, safe and cost effective manner
• Perform corrective action requests from auditors
• Check that data critical to operating systems (SAP/Donesafe/ONTrack etc) is provided accurately and on time.
• Lead the tyre fitters in performing equipment calibration procedures according to the OMS.
• Perform client Rim and Tyre inspections and determine if components should be scrapped, repaired or remain in service at branch level.
• Oversee on a regular basis the Mount and strip any type of tyre and wheel/rim assembly according to procedures.
• Ensure tyres and tubes are repaired according to procedures, provide advice where required.
• Ensure safe operation of forklifts and tyre handlers according to procedures.
• Lead tyre fitters in maintaining tyre operating pressures in accordance with site specifications.
• Lead tyre fitters in maintaining a high quality of service to the client.
• Present himself in a condition fit to perform his duties,
• Perform assessment of subordinates to analyse competence / gaps in training (i.e. Planned Task Observation).

Safety

Branch coordinators are required to:

• Induct new personnel, site visitors into the workplace.
• Ensure that all personnel work safely and follow Occupational Health and Safety Procedures.
• Ensure that all personnel comply with site “lock out” / “tag out” procedures
• Investigate hazards, unsafe work conditions and equipment reported and take action to eliminate or reduce the risk to acceptable levels.
• Investigate and report all incidents and injuries immediately and according to procedures.
• Comply with applicable instructions documented in the OMS Safety Plan.
• Ensure that employees use and maintain Person Protective Equipment according to procedures.
• Ensure that employees perform vehicle pre-start checks according to procedures.
• Promote workplace safety by participating in meetings and conducting inspections to improve safety in the workplace and document accordingly.
• Ensure that incident notices and safety information is communicated to all employees.
• Perform as required a Job Hazard Analysis and take control actions to reduce the risk of injury or damage to equipment.
• Perform Planned Task Observations and report deviations. Ensure that corrective actions are performed.
• Maintain and review Safe Work Procedures / Otraco Best Practice Procedures and ensure they are understood and used by all tyre fitters
• Comply with the site emergency evacuation procedures.