Office Administrator at Empact Group

Job Description
The main purpose of the job:

• To always maintain the professional and corporate image of the company. To assist with switchboard, Planon call desk backup and office administration.

Desirable Education and experience:

• Matric/Grade 12
• Experience on call desk/switchboard/basic technical facility background
• Working knowledge of Microsoft Office
• Computer and Administration

Key areas of responsibility:

• Comply with all Health and Safety legislation, policies, and procedures
• Comply with Code of Ethics and Empact Code of Business Conduct
• Ensure a professional and presentable presence as frontline when on reception duties to both clients and staff
• Answer the switchboard promptly and efficiently, Planon support help desk taking care to advise all incoming callers if the intended staff member is not available
• Take short concise messages where possible including contact details and ensure that these are communicated to the relevant staff member promptly via email and core talk
• Maintain the office attendance register
• Sort and distribute all mails daily
• Assist with FM Office administration
• It is advisable to discourage staff members from congregating in the reception area
• Prepare and maintain all telephone lists
• Maintain a register of all cheques received, hand-delivered invoiced, and all postage records as required
• Maintain telephone management system (TMS) and print out monthly reports
• Maintain special job register