Non Motor Liabilities Claims Technician at Momentum Metropolitan Holdings Limited

Requirements

• Matric/Grade 12.
• A law degree – preferable but not mandatory, subject to experience in Short-term insurance environment.
• Minimum 5 years experience.
• 60 FAIS Credits.
• Computer literacy(MS Word, Outlook and Excel).
• Minimum 5 years experience, some of which should be in a legal practice environment or insurance liability environment.
• Insurance qualification preferable.
• RE qualification.
• Intensive knowledge of liability claims and resulting litigation.
• Knowledge in administering and handling liability claims.

Duties & Responsibilities

• Day to day reporting to the Team Leader
• Handling liability claims in accordance with claims handling procedures
• Facilitating and managing outsourced liability claims
• Handling and settling claims within stipulated time frames and as per SLAs / mandates in place
• Entering into settlement negotiations with third parties / third party representatives
• Negotiating with assessors, attorneys, other service providers
• Providing technical advice on litigated matters
• Providing clients / brokers with the highest standard of service
• Providing clients / brokers with feedback on claims progress at all times
• Ensuring diary system is implemented and adhered to at all times
• Ensuring adherence to SLAs / mandates in place with regards to claims from mandated brokers
• Rendering of assistance from time to time with ad hoc tasks

Competencies

• Good interpersonal skills
• Good Negotiation skills
• Good Communication skills
• Attention to Detail
• Ability to work under pressure
• Team player
• Good organizational skills