Network Engineer at PricewaterhouseCoopers (PwC)

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities, coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Use a broad range of tools and techniques to extract insights from current industry or sector trends.
• Review your work and that of others for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.
• Uphold the firm's code of ethics and business conduct.

Role: Network Engineer
Main Purpose:

• The Network Engineer is responsible for effective provisioning, installation, configuration, operation, monitoring and maintenance of network hardware, software and related infrastructure. The Network Engineer is to provide level 2 and 3 network capabilities and skills. Primary objectives includes complex router and switch configuration, network monitoring and providing reliable and efficient solutions through best practices.

Reporting Structure: Reports to the Network Manager
Duties and Responsibilities:

• Provide effective network administration by
• Performs standard Network Administration procedures including but not limited to the configuration of network switches, routers and wireless controllers and access points.
• Troubleshooting of data circuits between sites in an enterprise LAN\WAN (SDWAN) environment.
• Managing data networks, local (LAN) and wide area (SDWAN) networks.
• Support, maintenance and configuration of Cisco network equipment and operating systems.
• Perform equipment, software and firmware updates as recommended by industry standards and directed by the Network Manager.
• Works with Systems Administrators, Application and End user support teams to provide support for production and non-production systems.
• Utilize Cisco network management software and hardware to identify and correct problems within the data network as well as network equipment.
• Monitoring network performance to determine whether adjustments need to be made.
• Assisting the IT department with various IT-related upgrades, projects, and tasks.
• Documenting network configuration and operational procedures.
• In accordance with other staff, evaluate and implement new technologies for data communications related to data, voice, and video.
• Assist efforts to diagnose and resolve complex system configuration, production and deployment problems.
• Evaluating emerging network products and technologies.
• Interface with vendors and service provider groups to ensure proper escalation during outages or periods of degraded system performance.
• Assist with technical training to end users.
• Compiling and distributing monthly reports.
• Identify areas for network automation

Qualification Requirements:
The following qualifications or a combination thereof will be beneficial:

• Formal Cisco qualifications and relevant work experience.
• CCNP routing and switching (Cisco Certified Network Professional) preferable.
• ITIL qualification.

Competencies and Skills Requirements:

• At least 4 years general IT experience of with 2 years in networking.
• Advanced networking knowledge.
• Proficiency with LAN/WAN technologies.
• Good understanding of Quality of Service.
• Be able to build simple workflows and activities through network scripting, automation and orchestration
• Solve complex problems with effective decision making.
• Proactive, resilient and enthusiastic.
• Ability to handle pressure situations.
• Must have good people skills and possess ability for strategic and critical thinking
• Effective report writing and ability to gather relevant information to supplement reports and statistical documentation.
• High level of patience and professionalism.
• Teamwork and good communication skills.
• Initiative and self-motivator.

Grade and Remuneration:

• Senior Associate

Additional Requirements:

• Driver’s license required.
• Frequent travel.
• Occasional overtime.
• Willing to be escalation point according to standby schedule.