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Old Mutual is an international investment, savings, insurance and banking group. For over 170 years we have been serving the growing insurance and investment needs of our customers, helping them achieve their lifetime financial goals.
Job Description
Responsible for identifying suppliers and rate negotiation / determination for specialized commodity (e.g. jewellery, electronics and quantity surveying) claims. Provide loss control analysis and solutions to mitigate any operational risk from inadequate or failed internal processes that impact on average cost per claim (ACPC). Mentor and coach identified employees to transfer knowledge and skills on specialized commodities.
Assist with specialised expertise in commodity claims
Continuous improvement to ensure effective service
Service delivery to ensure customer satisfaction
Cost control and governance adherence
Quality people practices
Experience, knowledge & skills required
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