Medical Support Assistance - Umhlanga at La Lucia Healthcare

MEDICAL SUPPORT ASSISTANT RESPONSIBILITIES:

• Answering phone calls and emails and delivering messages to staff members.
• Greeting patients and visitors, answering basic questions, and directing them to the correct departments.
• Maintaining patient records and updating their medical data, both manually and electronically.
• Organizing the paperwork and opening files for new patients.
• Verifying patients' insurance information.
• Assisting Doctors with patient examinations, as needed.
• Collecting and documenting patients' basic health information, including height, weight, and vital signs, for the Doctors to review during examinations.
• Recording Doctors' orders regarding patient care and scheduling the appointments.
• Tracking inventory and ordering supplies.
• Maintaining employee timesheets and attendance records.

MEDICAL SUPPORT ASSISTANT REQUIREMENTS:

• Matric Certificate or GED.
• A minimum of one years' vocational training may be advantageous.
• Certification, such as Certified Medical Assistant or similar, may be advantageous.
• Administrative experience and basic knowledge of medical terminology.
• Experience with electronic medical records (EMR) and scheduling skills.
• Basic computer skills, attention to detail, and organizational skills.
• Excellent customer service and communication skills.