Maintenance Technician TSSA Cape Town at Alstom

Purpose of the Job:

• It is to provide technical support to the customer during commercial service, during preventive and corrective maintenance before and after warranty and vandalism damage repairs (EMD).
• Perform train preparations and execute corrective maintenance during and after warranty.
• Ensure availability & performance targets are achieved in line with Customer requirements.

Job Requirements

• The job involves frequent mobility, with work in several depots, and at times on the train corridors.
• To carry out technical support and maintenance on 24/7 shift & on-call basis (night, day, weekend)

Educational Requirements

• A minimum of a National Diploma or B-Tech in Electrical and Mechanical engineering
• Computer literate (Word, Excel, PowerPoint
• Able to communicate affectively across all levels. English fluency

Desired Knowledge / Experience

• Technical background with 2 to 3 years' experiences preferably in the railway industry
• Previous working experience in electrical and digital systems fault-finding
• Understanding of Alstom/Gibela diagnostic tools (UTM, CFM, etc) will be advantageous.
• Ability to read and understand schematics diagrams (electrical, pneumatic and software)
• Working knowledge of Quality and Health & Safety standards and systems preferable
• Install , troubleshoot, and maintain all manners of electrical components.

Measurement

• Ability to train and coach the customer technicians on fault finding.
• Understanding of the Train sub-systems and reading of train schematics
• Root cause investigation of complex failures
• Right Diagnosis of the repair to be done to solve the defects.
• 24 hours repairs for any defect upon receiving the train for repairs.
• Technical performance for customer corrective and preventative team
• Continuous improvement of tasks executions
• Adhere to EHS and Quality policies.
• Demonstrate good understanding of customer- supplier relationship.
• Achievement of QCD Commitments and EHS targets
• Autonomy, teamwork and live the Gibela values.

Responsibilities

Technical Support

• Support/Interface with Engineering Department for the analysis of all data coming from the field for the purposes of resolution of technical problem on the on trains.
• Reporting of all the anomalies found in commercial service and organization of the same in official reports to be sent to all company function.
• Interface with the customer and the technical fleet management to deal with all emergencies possible arising during the commercial service.
• Support the customer in corrective and preventive maintenance execution by:
• Coaching and training the customer on executing maintenance task, following procedures delivered by Gibela Engineering team upon request. Answering to all requests addressed by the customer – by call or directly at technical support desk; and
• Train preparation, all levels of diagnostic on trains/CFM or use of on-board computerized equipment/working manuals, troubleshooting guide and train system knowledge.

Maintenance Execution

• Train new members of the team
• Obtain and maintain a Depot Track Competence license.
• Drive company vehicles when required and applicable
• Report accidents/incidents, and the work done to repair the Trains.
• Read technical reports and manuals as and when required.
• Attend regular team operational briefings.
• Adhere to Company policies and procedures including Quality and Health & Safety.
• Undertake other duties as specified by the Depot Manager and Team Leader
• Carry out train preparation, all levels of diagnostic and work arising involving the use of onboard computerized equipment/working manuals, troubleshooting guides and train system knowledge.
• Carry out such work in accordance with strict Health & Safety procedures as laid down by legislation and the Company Health & Safety policies.
• Troubleshoot and repair the GIBELA Rolling Stock, in line with specified Quality procedures. This will require Manual work and sometimes working on powered up trains in a safe and controlled manner.
• Assist the Reliability team and the Field Engineer to understand the root cause of complex failures.