Learner, Universal Banker - Western Cape at Standard Bank Group

JOB DESCRIPTION

Closing Date for Application: 16 July 2023

• As one of the oldest and most successful financial institutions in the country, we’re always looking to hire dedicated, ambitious men and women to fill key future-fit roles in our ever-growing organisation.
• If you are interested in engaging with customers, solving their problems and have a high passion for sales and service then this learnership is an ideal opportunity to enter the world of banking.
• Designed to help you gain valuable work experience in customer interactions, transactional banking with a high focus on sales & service you will have a unique opportunity to gain experience in a Universal Banker role.

In addition, you will complete a qualification in Banking at an NQF level 5.  This will enable you to become FAIS accredited and access banking employment across South Africa.

Designed to help you gain valuable work experience you will have a unique opportunity to gain proficiency in the following:

• Understanding the full value chain of Universal Banker
• Build strong Sales & Service Skills
• Analyse and Process information
• Understanding the Financial and Regulatory framework
• Understanding Customer Demands and providing appropriate solutions
• Resolving clients inquires
• Building relationships
• Ensure all correspondence and other communication is attended to professionally and promptly to ensure a consistently high standard of service
• Telephone and email etiquette

QUALIFICATIONS

• Have completed a post-Matric 3-year Finance/Banking related qualification.

ADDITIONAL INFORMATION

Minimum requirements:

• Be a South African Citizen
• Be between the ages of 18 and 30 years.
• Be able to speak, read and write English.
• Be computer literate.
• Not be permanently employed.
• Not studying at any other institution.
• Not registered on any other learnership.