Lead Product Engineer - CIB Salesforce at Absa Group Limited (Absa)

Job Summary

• Lead and develop high-performing, scalable, enterprise-grade application design, and agile development team by producing, testing, documenting and reviewing source code against CIB Salesforce standards. Support Salesforce in CIB Technology by means of Salesforce development and configuration, .NET development with the focus on enhancing and delivering quality end user experiences for internal and external users of the system.
• Work with the Business team on Architectural Designs to manage their business requirements, design and specify requirements for the Salesforce Platform. Management of team to develop and support architecture design, deployments, code reviews and mentoring of team members as well as level 2 Support on Incidents

Job Description

Absa CIB Technology uses the Salesforce Platform to manage essential operations and client interaction, feedback and onboarding across many diverse business areas:

• Coverage Banking, Product houses and Markets businesses, Legal for integration to the iManage Legal case management system.  
• Compliance, The Client Service Centres, Credit, Marketing Cloud, Cash collections, Digital Partnerships etc.
• CIB Technology has a dedicated Salesforce team of Full-stack Developers, Data Engineers and Configuration Specialists who work to support the entire CIB business.  We develop custom functionality on top of the existing SF platform and configure Salesforce to meet the very challenging and diverse business needs.  Opportunities exist for ambitious technologists with almost any interest - from Architecture, Integration specialisation, or Full-stack Development to grow and enhance those skills within the CIB arena.

Skills and Experience required:

• Relevant B-Degree in Computer Science preferred but not essential if minimum requirements of experience & practical application is evident
• 8 years Information Technology experience
• 5 + years Salesforce development experience
• Salesforce Qualification(s) – Domain Architect
• Salesforce DX
• Automated testing, building and designing
• Salesforce Cloud and Marketing Cloud experience
• Excellent communication, analytical skills and decision making ability in collaborative environments
• Experience in specific coding / scripting languages
• Solid understanding of Object Oriented Design and ability to properly apply general design patterns and paradigms
• Some understanding of frameworks and libraries like JavaScript, jQuery, TypeScript, HTML, CSS
• Experience / understanding with appropriate unit testing framework(s)
• Affinity for debugging and problem-solving
• Technical and People Leadership, experience managing a team of engineers

Key Accountabilities:

• Design and Architecture on new projects
• Team code reviews
• Code and test software and applications in keeping with given design and specifications
• Automated testing embedment
• Use the detailed program design received from the team lead to develop programs that accommodate automated output
• Implement changes in line with defined standards
• Adhere to Salesforce default functionality and apply
• Deployment of software via CI/CD or manual approved processes
• Engagement with end users to understand requirements, train on new functionality, assist testing process, document all changes made to the PRD environment
• Utilise Agile Methodology and deliver on user stories as specified in the sprints allocated
• Technical scheduled maintenance required from all team members, clean data, clean processes, optimise the engineering side of the application
• Obtain relevant Salesforce qualifications in order to optimally perform
• Highlight processes that needs to be optimised
• Team participation in building Salesforce
• Contribute to all phases of the development lifecycle
• Interpret analysis, problem definition & business requirements to identify solution requirements (e.g. features)
• Produce well-organised and documented source code for technical solutions
• Apply technical organisation principles of self-service, repeatability, testability, scalability & resilience in code development
• Apply general design patterns and paradigms to deliver technical solutions
• Debug existing source code and polish feature sets
• Work with integrated teams and other developers to improve and evolve technical products and services
• Study & apply Group Architecture & Infrastructure guidelines to all development work
• Support reviews, performance monitoring & ongoing optimization and maintenance on applications
• Stay ahead of the curve on emerging technologies and development practices and continuously evolve existing knowledge & skill in preparation for exposure to Automation, Integration, Messaging, CI/CD etc
• Update, create and appropriately store application documentation & technical specifications
• Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents
• Team management, collaboration and mentoring

​Education

• Bachelor's Degree: Information Technology