Internship: KMC: Client Interaction Strategy Intern at Discovery Limited

About you & the role

• We are looking for enthusiastic, motivated, and driven candidates to join our communications team.

Areas of responsibility may include but not limited to

• Responding to internal queries and inbox management
• Testing & Quality checking of communication
• DISCribe and Forms creation and ongoing maintenance
• Providing support for users of our communication repository tool (Trending)
• Maintaining relationships with key stakeholders
• Creation and pulling of reports on Trending for various stakeholders
• Managing the process for triggered and batched communication templates
• Meeting participation and presentation at various Forums.

Personal Attributes and Skills

Technical skills:

• Must have excellent written skills.
• High level computer skills; Key MS Office package; Outlook, Excel, Word, PowerPoint.

Behavioral skills:

• Self-starter
• Ability to work under pressure and at fast pace
• A restless curiosity towards data and uncovering trends & insights
• Ability to work cohesively in a team environment and balance multiple priorities
• A team player who can work alone when required and without supervision
• High level of attention to detail, resilience, enthusiasm, energy and drive
• Positive, can-do attitude
• Ethical and able to maintain confidentiality and manage boundaries
• Aligned to Discovery values and core purpose

Qualification Requirement

• Matric / Grade 12 is essential
• Completed degree / diploma in Communications or related field (Advantageous)

Specific Requirements

• Strong analytical, critical thinking, and problem-solving skills to identify, characterize, and solve complex process issues.
• Strong written and oral communication skills and able to convey complex concepts with clarity.
• Experience working with Microsoft O365 products, including SharePoint.
• Must have strong organization skills to efficiently manage priorities and quickly respond to urgent requests.