Growth Manager - Randburg at FirstRand Group

Job Description

Assume full responsibility and accountability for the regional strategy and growth activities of the Channel To build sustainable key relationships across all channels, product houses and segments

Are you someone who can:

• Manage internal and external stakeholders and grow portfolio with the aim of networking and collaborating to 
• unlock new revenue opportunities
• Implement and execute on new sales capabilities
• Track, control and influence sales activities with the specific aim to achieve previously determined sales targets 
• across channels and segments through campaigns, marketing.
• Translate strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives 
• with specific performance measures and control systems to track progress
• Comply with governance in terms of legislative and audit requirements as laid out by the organisation. Ensuring 
• compliance when it comes to policies, systems, process and procedures.
• Manage costs or expenses within approved budget to achieve cost efficiencies
• Drive opportunities for revenue growth and cost reduction such as adoption of digital and other self service 
• options across client base
• Ensure resolution of customer queries and complaints timeously and ownership of issues
• Ensure the development, alignment, mapping and implementation of end-to-end processes aligned to the 
• customer journey map
• Review existing processes and capabilities and suggest innovative ideas to improve and streamline processes to 
• drive efficiencies and minimize redundancy
• Monitor sales, customer, system and stakeholder reports and align processes to maximize efficiencies
• Understand competencies and skills required for own and employee's development and performance as well as 
• provide on the job coaching and guidance.

You will be an ideal candidate if you:

• Have a certificate or Diploma, or a relevant degree 
• Have 3 – 5 years’ experience in a similar environment, of which 2-3 years needs to be in a leadership or management 
• role 
• COB Commercial Lines and RE 1 would be preferrable. 

You will have access to: 

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate