Furniture Manager (40hrs) - @Home livingspace Gateway-KwaZulu-Natal at TFG (The Foschini Group)

Responsibilities:  

• Leading the store team by being a Brand Ambassador who represents the brand and builds guest loyalty 
• Deliver exceptional guest experience by implementing and monitoring our guest  experience strategy and standards within the store 
• Achieving store results by driving  and ensuring achievement of turnover, new accounts and rewards programmes 
• Effectively managing the stock and minimising in-store risk   

Qualifications: 

• Grade 12 (Matric) 
• Must have 3 years Store Management experience 
• Proven experience operating at a leadership level. A leader who develops, inspires, motivates and drives a high performing team 

Skills: 

• Builds Customer Loyalty
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership
• Customer Service Delivery