Front Of House Manager at Tsebo Solution

Duties & Responsibilities

The Front of House Manager is responsible for the day-to-day operation and

management of the main restaurant, as well as help in cateringoperations.

• Oversee that all opening and closing duties of the restaraunt are completed correctly

and that cleanliness and maintenance are maintained

• Inventory and maintenance of par levels for front of house items and those used

within the restaraunt

• Providing excellent customer service to guests and excellent leadership to

employees

• Enforce and monitor all health, safety, and sanitation standards in their area
• Assist with catering function management
• Handle guest complaints according to provided guidelines
• Work closely with the Catering Manager to provide a seamless experience
• Responsible for quality assurance of products leaving their outlets

Skills and Competencies

• Computer proficiency.
• Strong communication skills verbally and written
• Entrepreneurial Skills.
• Organizing and Planning ability.
• Marketing and promotion skills.
• Interpersonal skills: Leadership & Relationship Building
• Good Communication (written & verbal).
• Customer service orientated.
• Financial acumen.
• Passionate, good attitude, driven, energetic & commitment to service excellence. Qualifications
• Matric
• Relevant qualification
• Must be computer literate / My- market / MS Office / Condeco knowledge
• 2 - 3 years’ experience in a similar role
• Strong in functions and coordination