External Sales Consultant: Energy at Rubicon Energy & Automation

Rubicon Group is a young, dynamic, and high growth company operating in exciting markets. We are looking for smart, hard-working people with integrity to join us. One of our goals is to continually improve our business, and to that end, we are seeking people who enjoy a challenge, are keen to learn, take ownership, think critically, and provide new solutions on where we can improve. We offer a great work environment, market-related remuneration packages, and an opportunity to develop personally and within a team. We are seeking to hire for the role of External Sales Consultant to join the Energy division in Montague Gardens, Cape Town. This job specification sets out the description, functions, qualifications, and roles required for the job.

The External Sales Consultant will be paired with an Internal Sales Consultant, and together they will work closely with customers to generate new business opportunities, qualify leads, develop long-term customer relationships, implement strategic plans, and manage assigned customer accounts.

Responsibilities include, but are not limited to:

• Integrate and align sales plans for assigned customers 
• Prepare action plans for effective search of sales leads and prospects within assigned sales regions
• Develop profitable and sustainable sales growth through engagement with current and potential customers within assigned sales region 
• Perform B2B sales activities 
• Strive to meet and exceed a 3 to 5 times CTC as assigned by the Division Head of Energy
• Schedule regular, in-person customer meetings (15 to 20 per week)
• Establish and maintain productive, long term professional relationships with decision makers at customer organizations and create action plans for follow-up; Key accounts could require monthly / weekly visits 
• Close and grow sales through professional communication and interaction with current and potential customers and provide exemplary customer service throughout the sales cycle 
• Collect and maintain information on the accounts, organization, budget and preferences of current and potential customers; Be well versed in the customer’s problems and goals 
• Manage and interpret customer requirements – speaking with clients to understand, anticipate, and meet their needs 
• Maintain high customer satisfaction ratings that meets company standards 
• Support customers with technical advice 
• Create and maintain account plans for assigned customers and value opportunities 
• Communicate sales or service opportunities and customer concerns or suggestions 
• Identify, investigate, track and resolve customer concerns or complaints, identify trends, implement solutions, and recommend a course of action on how to alleviate these in the future 
• Coordinate sales efforts to provide exemplary service to customers and work closely with other departments to prevent and resolve issues 
• Research sources for developing prospective customers for information to determine their potential 
• Expand market awareness of our products and our industry experience by communicating features and benefits of our products and services effectively 
• Maintain records of customer communications and contact information as required through HubSpot
• Prepare quotes 
• Attend and participate in trade shows, conferences and other marketing events 
• Maintain awareness of pertinent client information, payment performance; communicate and client information that may affect company decisions to appropriate departments as needed 
• Communicate market requirements and market data with sales teams and managers 

The ideal candidate has:

• Excellent communications skills, both written and telephonic
• Strong general PC skills, including Office, CRM and ERP.
• A Matric certificate with one or more of the following: