Digital Product Owner at Discovery Limited

About Digital Channels

• Working in a high performance organization that prides itself in attracting the finest talent, we challenge ourselves to find solutions that make a difference in the world. Our environment is always buzzing with energy and smart, motivated people working on finding the best way to move forward.
• The Digital Channels team works on dynamic new projects and product enhancements within the web and mobile platforms in order to improve business inefficiencies, gain competitive advantage on our products and ultimately to provide better service to our clients. Using knowledge of the organization’s technology infrastructure and specific software applications, Digital Channels helps the business to address changes through technologies.

Key Purpose

• The digital product owner is responsible for maximizing the value of the product and the work of the development team. This role has an extensive list of duties and responsibilities—even an entire mindset that drives different dimensions: technical, business and design. The digital product owner does not just administer the backlog, but is responsible for tackling and solving difficult problems for customers and the business.

Areas of responsibility may include but not limited to

• Define the product vision and measure customer value
• Planning (includes product roadmap), and impact mapping
• Manage the product backlog
• Prioritise needs (across scope, budget and time)
• Oversee development stages (engaging in all ceremonies)
• Anticipate client needs (research)
• Act as primary liaison (i.e. primary communicator and link between stakeholders and squads)
• Evaluate product progress at each iteration. Responsible for sprint goals being achieved and deciding if goals are successful or not. Ultimately responsible for product delivery.

Personal Attributes and Skills

Behavioral Skills

• Conceptual thinking. Passion for learning
• Customer Service Orientation
• Result Orientation
• Conflict Resolution
• Negotiation skills
• Time Management
• Creativeness
• Innovation
• Stress Management
• Assertiveness
• Tenacity

Technical Skills

• Business Writing Skills
• Presentation and Facilitation Skills
• Solution Architecture
• Process Mapping
• Entity diagram mapping

Education and Experience

Minimum

• Informatics or other relevant degree
• 4 years business analyst or digital product owner experience

Advantageous

• Dip.BA (FTI or equivalent)
• 1 year user interface analyst experience
• Honours degree
• Business experience and product knowledge

Methodologies

• Waterfall and Agile

Tools

• Enterprise architect
• Visio
• SoapUI (SOAP) / REST client (JSON)
• Atlassian tool suite (Jira, Confluence)

Processes

• ITIL (Incident, Release, Problem Management)

Technologies

• SQL (Oracle and IBM Netezza)
• UML
• XML
• JSON

Other

• Software architecture
• JAD sessions
• Data modelling techniques