Deep Clean Team Leader - Johannesburg at Servest SA

• The main function of the team leader is to ensure that the cleints are being serviced according to the set standards and procedures,to their satisfaction.Experience in Hygiene /cleaning service is essential.

Minimum Requirements    

• Excellent Customer Care Relations
• Valid driver’s licence and PDP
• Matric and basic computer literacy
• Good interpersonal skills
• Excellent command of the English language
• Good understanding of company products and service offerings
• Strong communication skills
• Strong administrative skills
• At least two years experience in dealing with customers face to face

Duties & Responsibilities    

• Inspection of service teams and vehicles including deep clean equipment and stock
• Manage the service team to perform their prescribed work daily.
• Ensure all scheduled services are completed daily.
• Communicate with contact person on site and get tablet signed and debriefed once work is completed.
• The team leader will communicate with the contact person for the customer if there are any problems on site or breakages which cause the deep cleaning not to be done or not completed.
• Report back to the Operations Controller all customer requirements communicated to you by the customer at customer sites immediately.
• Promptly address customer complaints and requirements if and when required.
• Ensure equipment is in good working order at all times