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  • Posted: Aug 23, 2024
    Deadline: Not specified
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    Our team helps business grow by solving problems and finding new and better ways of doing things. At IQ Business, we believe we are redefining management consulting to be more responsive to the challenges our clients face. Whether these challenges can be tackled by leveraging research from IQ Business and our partners, assigning IQ teams to design and implem...
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    CX Designer (Cape Town)

    About you and the key skills we’re looking for.

    • Are you a talented CX designer ready to make a significant impact?
    • In this role, you’ll collaborate with various stakeholders to drive customer-centric strategies and transformations.
    • We’re looking for someone with over 5 years of experience as a CX Designer. Experience in the financial services sector is a bonus.
    • Join us in a fast-paced, innovative environment where you’ll help drive forward-thinking customer solutions and augment our capacity. This role is all about putting the customer first and ensuring every interaction they have with our products is seamless and enjoyable. If you’re passionate about creating exceptional customer experiences, this could be the perfect fit for you!

    Key Responsibilities include:

    • Conduct User Research
    • Develop Customer Journey Maps:
    • Design User Interfaces and Interactions.
    • Collaborate with Cross-Functional Teams.
    • Analyse Customer Data.
    • Create and Test Prototypes.
    • Ensure Consistency in Design.
    • Monitor and Evaluate the customer experience.
    • Advocate for Customer-Centric Design

    Method of Application

    Interested and qualified? Go to IQ Business on iqbusinesscareers.simplify.hr to apply

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