CW1 Support at Toll Group

About the opportunity

• We currently in search of a Cargo Wise Specialist 
• We are looking for someone to lead in country engagement for CW1 deployments and lead additional deployments in new countries.
• Provide thought leadership on the CargoWise One (CW1) application portfolio, taking a lead role in the engagement of  regions to ensure business demands are met and business value is delivered in a cost effective and timely manner.                                                                    

About you: 

• Understanding the features and benefits of CW1 in order to maximise use, adoption and optimisation 
• Supplement existing CW1 knowledge by proactively understanding upcoming features and benefits
•  Share knowledge and proactively upskill offshore support providers with specialist module knowledge 
•  Maintain a highly effective support framework for the CW1 portfolio of applications
•  Take an active role in the initial implementations and ongoing upgrades of CW1 deployments within the region 
• Investigate and analyse deviations to agreed support service levels with offshore providers service level