Client Portfolio Director SA/SSA - Bryanston at Publicis Groupe

The Job Purpose:

Manage and produce quality work in line with:

• Agency processes.
• Global tools and processes.
• Oversee the delivery of clear, innovative strategies at a senior level.
• Assist with media negotiations if necessary.
• Ensure teams (Offline and Online) are consolidating flow plans intone flow plan.
• Work collaboratively with partner agencies.
• Manage client relationships at all levels in the business.
• Manage team: motivate, mentor and discipline if necessary.
• Ensure seamless work with ATL and digital strategists on the business.
• Develop other strategists in the team or Groupe.
• Work on New Business Pitches as and when required
• Manage general work output quality from the business unit.
• Manage the end tend financials of your accounts

Hard KPI scores:

• Accurate invoice packs delivered tresources tclient tmeet payment cycles.
• Financial Performance: Over-dues at nmore than 9.5% of book outstanding per month.

Revenue Growth:

• Revenue growth targets (5% increase in revenue through fees or selling diversified services).
• Supply accurate budget figures quarterly.
• Key client satisfaction: Client appraisals @ 75% as an average and nless than 70% for a single discipline.
• Client retention. Nloss of local business in the next 24 months.
• Effective representation of Publicis Media: Keep abreast of international and local trends, across all agency disciplines and practices.
• Bi-annual thought-leadership/opinion piece either written or delivered in a presentation.
• Talent & Culture. Less than 20% loss of staff. All appraisals done as per company policy with salary increases linked tclear staff KPIs.
• New Business: Assist with new business pitches. (Experience in pitching).
• Awards: Enter twawards annually, that warrant winning.
• Set and track spend objectives for ETV, SABC, Media 24, OOH and other.
• Report in regularly tthe Managing Director
• What you can expect in an average week:

Meetings

• Be present and on time, tall required meetings.
• Media briefings
• Client presentations
• Internal status meetings
• Client status meetings

Drive implementation of the strategies with strategists and planners

• Work collaboratively with our Zenith team, Publicis Media Digital Team, and creative agency partners.
• Ensure overarching portfoliflow plans are maintained and fed intthe planners
• Work with the Research & insights team tpull and graph required data, source research and case study documents.
• Ensure that your time sheets are maintained and timeously updated.

Experience:

• Senior Media Specialist with a minimum of 7 years media experience, with a thorough understanding of ATL and Digital media

Experience in Africa

• Thorough understanding of all planning and buying processes.
• Thorough understanding and experience of Media Agency processes and tools
• Experience managing teams.