Cashier - Somerset West at ACDC Dynamics SA

Purpose Of the Role:

• The cashier will oversee processing and receiving accurate payments.
• Working the cash register (processing payments, issuing receipts).
• Greeting customers and helping them with any questions they may have.

Key Performance Arears: 

•  Manage transactions with customers using cash registers
•  Scan goods and ensure pricing is accurate
•  Collect payments whether in cash or credit
•  Issue receipts, refunds, change or tickets
•  Redeem stamps and coupons
•  Cross-sell products and introduce new ones
•  Resolve customer complaints, guide them, and provide relevant information
•  Greet customers when entering or leaving the store
•  Maintain clean and tidy checkout areas
•  Track transactions on balance sheets and report any discrepancies
•  Bag, box or gift-wrap packages
•  Handle merchandise returns and exchanges
•  Assist when and where needed Key Performance Indicators
•  Accurately ring up all purchases
•  Balance till at the end of the day or shift with the store manager
•  Greet all clients who approach the till
•  Always maintain a friendly demeanour
•  Build good relationships with clients and store staff
•  Build product knowledge
•  Maintain till area to a high standard
•  Packing and wrapping to required, specified standard
•  Efficient picking, transferring, completion of refunds and exchanges

Requirements

•  Work experience as a Retail Cashier or in a similar role.
•  Basic PC knowledge.
•  Good math skills.
•  Strong communication and time management skills.
•  Customer satisfaction oriented.