Business Process Analyst - JHB at AVI Limited

Key Performance Areas:

Business Process Improvement

• Identify opportunities for business process improvement as guided by business stakeholders and assist with defining the business case for objectives of new projects, including identification of business needs
• Involve correct business stakeholders/parties in relevant workshops and business feedback sessions and facilitate where necessary
• Consult with business and ITSS project team to determine functional, technical, test and training requirements for specified changes/projects
• Ensure that process changes are documented and communicated to the relevant team
• Participate in business process improvement projects with the aim of continually improving the efficiency of the business and aim to share knowledge gained 

Change Request Facilitation

• Elicit, scope, structure and validate business change requests
• Prepare findings, conclusions and recommendations based on logical, analytical thinking for feedback to Business Process Owner
• Document change requests and submit to change board
• Provide key input in design, testing and go-live phases of change request cycle
• Review all related change request documentation (i.e., CBR, UAT, Training, Handover) 

Ongoing Business Support and training

• Assist with evaluating possible solutions to business issues
• Develop meaningful and strategic relationships with relevant business representatives to understand business operations and improvement initiatives
• Provide meaningful and objective feedback on projects and requests from business
• Provide training that will improve business skill and understanding of SAP and third-party system functionality
• Troubleshoot day to day business process issues with users and act as an internal consultant, providing guidance on business processes, continuous improvement, training and support.
• Ongoing support of release strategies within the business
• Support the expense claim process 

Relevant business process authorisations approvals (GRC)

• Custodian of the roles and act as the business process approver on these roles as requests come in from business
• Participate in annual reviews of access assigned to users 

System blueprint audits at all sites

• Do audits and workshops at all sites
• Provide info to auditors where required  

Minimum Requirements:

Experience:                                                                   

• Minimum of 5 years of experience in a FMCG business
• At least 7 years’ experience as a Business Analyst
• Prior experience with SAP and a focus on the procure to pay processes

Must have relevant experience in the required business process area:

• Solid working knowledge of business processes
• Strong knowledge of integration points with FI/CO/PP/QM/SD/WM 

Qualifications:

• Matric/Grade 12
• Relevant Degree
• SAP Certification would be highly advantageous 

Additional Requirements:

• Functional knowledge of relevant business processes
• Functional knowledge of SAP modules in a business process analyst capacity
• Proven experience through at least 1 SAP implementation
• Microsoft (Excel, Word, Outlook, Powerpoint) 

Competencies:

• Thinking Analytically
• Documenting Facts
• Influencing Others
• Staying Composed
• Resolving Conflict
• Working Together
• Meeting Deadlines
• Minimising Risk