Business Analyst – Information Systems at Glencore

Key Responsibilities

• Developing and maintaining a roadmap for continuous improvement within the Information Systems Department.
• Ensuring implementation and maintenance of standard process solutions, while taking into consideration specific requirements from various departments.
• Translating business requirements into systems or processes to meet those business requirements.
• Liaising with specialists to understand technologies available in the market and their application to the business.
• Maintaining Compliance and Governance across the Business System frameworks, architecture and solutions.
• Providing system support to the end users of the various software applications.
• Developing and maintaining strong working relationships with outsourced service providers to ensure effective service delivery to the business.
• Sharing of knowledge, by establishing end user groups comprising of key users from each business unit and facilitating the implementation of new technologies.

Minimum Qualifications:

• A relevant tertiary qualification.

Minimum Experience:

• 8 Years’ Information Management/Technology/Business Systems experience.
• Good understanding of the System Development Lifecycle (SDLC), business process re-engineering and business modelling concepts.
• Project management, Stakeholder management and Vendor management experience.
• Mining industry experience will be advantageous.

Behavioural Competencies:

• Ability to drill into the detail of issues to determine root cause whilst considering urgency, importance, risk and reward factors.
• Ability to generate higher-level concepts by integrating information, theories and models to create an understanding of the current and future environment and solve business problems.
• Ability to initiate and build long-term trust relations with all stakeholders in the business.
• Ability to maintain high levels of individual and team performance by driving the achievement of goals, and financial objectives.