Administrator: Claims | Europcar | King Shaka Airport at Motus Holdings Limited

Job Outputs

• Create claims not generated by branches.
• Capturing and releasing of orders in accordance with a standardized process (generating orders and receipting).
• Updating claims data in accordance with the standardized process.
• Following up on outstanding documentation from branches.
• Resolving all procurement related queries within 48 hours or escalation is required thereafter.
• Resolving of Claims related queries.
• Maintaining relationships with external workshops and panel shops.
• Distribution, follow up and collection of damaged vehicles to work/panel shops.
• All administrative work requisite of the department.

Qualifications and Experience

Minimum Experience

• 2 years car rental and/or claims/maintenance administrator experience

Preferred Experience 

• 2 Years Impress and microsoft office work experience 

Minimum Qualifications & Requirements

• Grade 12
• Valid Code 08 Driver license, at least 2 years old.
• Communication skills: must be fully bilingual.