Account Manager at Unique Personnel

About the job
Role Summary

• The Account Manager is responsible to monitor and report on site operational and commercial results. In consultation with Managers and Customers, improve all aspects of operational effectiveness, with specific attention to improving safety, customer service, quality, product performance, service, inventory and cost control, manpower and overtime utilization.

Accountabilities

• Position Accountabilities
• Practise and enforce safety regulations as per company policy and as per customer requirement
• Provide and maintain a safe environment with minimum risk to health and safety of employees

Role Accountabilities

• Demonstrate behaviors in line with company Values
• Adhere to company Health, Safety and Environmental Policies
• This role will require travel and working overtime, including working a flexible and variable work schedule as needed to meet business objectives

Responsibilities

Position Responsibilities:

• Maintaining of slide gate mechanism, purging system, stopper system, tube changer system and accessories according to works instructions and technical specifications
• Recording of technical specifications and data on data sheets
• Capturing and record keeping of inspections done
• Assist in and taking part of solving problematic occurrences in the production and maintenance operations
• Ensuring that a continuous supply of assembled slide gate, purging, stopper and tube changer mechanisms is delivered to the customer
• To ensure maintenance, repairs and installation of equipment are done to company standards
• Perform quality / performance audits of less experienced staff, processes and environment, identify gaps, and either take appropriate action or make recommendations for areas of improvement
• Use a structured problem-solving process to perform all but the most complex troubleshooting and diagnostics, including use of technical knowledge, documentation, and specialized analysis tools.
• Independently execute and perform most work tasks according to general direction and operational objectives.
• Review site level documentation, processes and procedures, and schedules for applicability and accuracy, submitting recommendations to appropriate project, site, or department managers
• Promote and foster strong team environment
• Build and foster effective internal and external partnerships
• Always demonstrate strong customer focus at all times improving their satisfaction and loyalty
• Perform other tasks as assigned

Role Responsibilities

• Carry out daily/weekly/monthly inspections on company equipment and systems to ensure good ongoing safety practises
• Communicate and liaise with the customer and other suppliers in order to ensure continuous production
• Manage, Lead and Control a team of subordinates

Education

• Bachelor of Science degree in Mechanical or Metallurgy essential
• 5 Years Managerial experience in Manufacturing, Automotive or a plant is essential

Requirements / Skills / Characteristics

• Demonstrate good troubleshooting skills
• Excellent verbal and written communication skills are essential
• Computer literacy especially in Outlook, Word, Excel & Power Point
• People Management skill
• Refractory knowledge and understand refractory behaviour
• Demonstrate good planning and organization skills
• Initiative and self-starting abilities
• Trustworthy and Honest
• Work well under pressure
• Willing to act to resolve problems