Account Manager at Haleon

Qualifications and skills

Required

• A university degree.
• 3 - 5 years Customer management/ Sales management/ Customer marketing experience.
• Good communication and interpersonal skills.
• Analytical skills.
• Numeracy and finance skills.
• Strong commercial understanding / experience.

Other Skills/Qualifications

Knowledge 

• Professional selling skills.
• Product knowledge.
• Territory & Customer management skills.
• People management skills.
• Prospecting skills - Sound knowledge of S.A.’s F.M.C.G. trading environment from a field sales, national account and an expert selling perspective.
• Partnership building skills.
• Negotiation skills
• Presentation/communication skills.
• Analytical skills - an ability to analyse industry competitors through use of available data.
• Net Revenue Management skills – Trade Investment and Promotional Management.
• A thorough knowledge and understanding of Haleon’s corporate policies and procedures.

Complexity

• Net Revenue Management to include Pricing and margin analysis.
• Key competitor analysis.
• Understanding of all relevant legislation and its impact on the business.

Independent Thinking 

• Strong leadership skills and qualities are required due to the nature of the business with the ability to influence and negotiate with the trade at all levels.
• Position requires that the incumbent have a strong business sense with an inherent desire to improve overall business performances ongoing through analysis and remedial actioning.

Responsibility

• Ensure that Commercial Excellence and Marketings respective brand strategies are implemented by the key accounts and instore.
• Ensure a team approach between Sales, Commercial Excellence, Marketing and Global Support functions.
• Manage the overall sales budget and accurate forecasting.  
• Support and add value to the marketing strategies to deliver agreed targets.

Annual Strategic Planning

• Provide market size, competitor profile input.
• Provide data on new product opportunities in the market.
• Deliver customer / expert segmentation to focus resources of optimal ROI.
• Ensure sustained company growth in medium term.
• Take responsibility for the development of the expense budget across all of the sales functions.