Vacant Jobs at Electrum

The Opportunity

• The Commercial Analyst is responsible for growing and managing strategic relationships within the payments ecosystem while shaping and implementing market-facing pricing strategies. This role aims to position our offerings prominently with key stakeholders and partners to maximise mutual benefits, drive business growth, and maintain a competitive edge in the market.

Partnership Development and Management

• Identify, engage, and manage relationships with both direct and indirect stakeholders within the payment industry to expand business reach and optimise market opportunities.

• Develop and implement strategic partnership initiatives that align with Electrum/s objectives and drive mutual growth.
• Collaborate with cross-functional teams to ensure successful integration and execution of partnership initiatives.
• Establish the organisation as a preferred partner by gaining insights into the competitive environment and providing strategic recommendations. 
• Conduct due diligence and coordinate with internal stakeholders to assess the commercial, product, and systems alignment of potential partnerships.

Commercial Strategy and Pricing

• Analysing market data, internal cost structures, and industry trends can help shape the market-facing pricing strategy for specific products and solutions.
• Develop and maintain competitive pricing structures tailored to tier-1 enterprises in the payment technology space.
• Identify opportunities for revenue optimisation through strategic pricing adjustments, bundling strategies, and value-added offerings.
• Assess the effectiveness of existing pricing strategies across product sets and make relevant adjustments to capitalise on opportunities or mitigate risks.

Analytics and Market Insights

• Conduct thorough market research and competitive analysis to identify pricing trends, benchmark against industry competitors, and inform pricing strategies.
• Utilise advanced analytical tools and techniques to analyse financial data, including revenue trends, cost structures, and profitability metrics, to develop pricing models that emphasise value delivery.
• Implement statistical and predictive modelling techniques to forecast transaction volumes, pricing elasticity, and revenue impacts.
• Stay updated on industry regulations and compliance requirements relevant to pricing and payment processing in the financial services sector.

 Business Development

• Support the pursuit and execution of new business opportunities by identifying market trends and developing strategies that drive revenue growth through strategic partnerships.
• Support the Sales and partnerships teams with pricing models and the commercial models that progress qualified enterprise sales pipeline.
• Collaborate with Sales, Product, and Finance teams, as well as external industry stakeholders, to support deal pursuits and close new business opportunities.

Communication and Implementation

• Lead the communication and implementation of pricing changes, ensuring alignment with strategic objectives.
• Present pricing analysis and market insights at relevant meetings, supporting the sales team in developing compelling business cases, negotiating deals, and closing sales opportunities.
• Engage in commercial negotiations and presentations with both internal and external stakeholders.

Requirements

• Bachelor’s degree in Business Administration, Economics, Finance, or a related field. A Professional designation is preferable.
• Postgraduate degree in Commerce or Finance
• Referencable  experience in commercial  strategy, revenue management, or related roles within the financial services or technology sector

Skills

• Referencable experience  in developing and executing market-facing pricing strategies.
• Experience in market research, data analytics, and financial modeling.
• Strong negotiation and relationship management skills.
• Ability to stay updated on industry trends, regulations, and competitive dynamics.

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Job Summary:

• IT Business Analysts engage directly with Electrum customers to elicit, agree on, and document requirements. They work with the development teams to deliver complex, technical projects. The role requires a strong understanding of computer systems and programming.
• The key responsibility is to ensure that the end product delivered by Electrum meets our customers’ requirements and expectations. This ensures that there are no surprises for either Electrum’s customers or the development teams.

Key Responsibilities:

Requirement Analysis

• Identifying critical project stakeholders and performing stakeholder management.
• Workshopping and facilitating meetings in order to gather requirements.
• Performing research, solution design, requirements analysis and customer input elicitation.

Technical Analysis

• Documenting requirements bridging technical information with business.
• Understanding and converting business needs into technical specifications and create comprehensive documentation including diagramming.
• Clarifying requirements to the development teams, including the technical jargon used in the industry, as well as discussing requirements with technical staff at our customers.

Quality

• Ensuring quality by ensuring that the technical solution delivered fulfils the customer requirements.
• Creating testing in the form of documentation and tooling that is used by the development team.
• Supporting the development team during testing with the customer.
• Verifying test results and ensures customer requirements are met during the testing cycle.
• Ensuring compliance with industry standards and that regulatory requirements are met.

Continuous Improvement

• Staying up-to-date with industry trends and best practices.
• Suggesting and implementing process improvements.
• Coaching and mentoring team members.

What You Will Do:

Be fully involved in the technical aspects at Electrum:

• understanding 3rd party APIs and being able to map between different stakeholder’s APIs (without developer assistance), including Electrum’s APIs;
• critically evaluating test evidence, e.g. by looking at traces, to ensure that the tester has tested all the scenarios correctly;
• creating test servers and using technical testing tools like Postman, to create test packs;
• contributing towards technical internal discussions with developers, with regards to software architecture, requiring a technical understanding of the Electrum product;
• being an SME (subject-matter expert) for the Electrum products in your team.

Office and Travel Requirements:

• You may be required to travel as part of this role (at the expense of the company).
• This is an office-based role.
• For the interviews, you must be available in-person at our Cape Town offices.

Requirements

• Bachelor of Science or Engineering or related discipline (e.g. BCom IT).
• 2 - 4 years working experience relevant to the degree, or 1 - 2 years in an IT Business Analyst role
• Experience in analytical thinking and writing.
• Experience with customers and communicating in cross-functional teams.

Preferred Experience:

• At least 2 years experience as a Business Analyst or similar role.
• A Business Analyst certification.
• Experience in the payments space.
• Experience working in agile development teams.