Vacancies at Sage

The Senior Test Engineer builds on the skills required in the previous levels of Test Engineer role by not only delivering thorough and efficient testing but in leadership activities such as influencing, mentoring, coaching and leading test teams for short periods of time. A Senior Test Engineer is expected to be an expert in their domain, reviews the work of others and conducts proof of concept projects on new testing approaches and tooling. In short, Senior Test Engineers must help to drive change and the direction of testing in their function; bringing team members (not just testers) along with them.

Key Responsibilities Key Accountabilities And Decision Ownership

• Demonstrate an in-depth level of understanding of the system under test to enable risk assessment/mitigation and detailed estimation, creation and execution of test artefacts
• Plan and execute specific testing approaches within defined stage of development e.g. rapid, risk based, exploratory, regression, security, usability etc.
• Demonstrate continuous improvement in product, system knowledge and monitor technology trends to further increase the effectiveness of the testing function and evolve Sage's testing standards and practices
• Review and maintain existing automation suites to ensure they are optimised, maintainable and as efficient as possible
• Demonstrate leadership skills including, producing effective test metrics, coaching, mentoring, influencing testing strategy, leading a team or POC project for short periods of time and providing recommendations
• Take responsibility for the full end to end testing phase, working with your own team and coordinating cross divisional test activities where necessary
• Demonstrate knowledge sharing activities across teams, disciplines, functions and locations
• Carry out such tasks as directed to meet the needs of the business Skills, know-how and experience:

Must Have

• An instinctive attention to detail in all aspects of working and an ability to review the work of others and provide rich data feedback
• Able to multi-task effectively, prioritise and plan own time to ensure deadlines are met
• Good problem solving approach; always able to provide logical solutions and options
• Clear verbal and written communication style to enable conversations with all levels of stakeholder including direct customers and to ensure accurate issue recording
• Must be able to assess tasks for the best testing approach and apply these throughout the different phases of a project.
• A keen consistent interest and understanding of testing standards and trends outside Sage and the ability to engage, influence and derive action from this
• Experience of using different automation tools used across testing within Sage

Preferred

• Good domain, component or product knowledge
• Proven experience in testing including experience in designing and implementing test artefacts and experience of relevant automation tools

Technical / Professional Qualifications

• ISTQB Foundation or equivalent

Key Performance Indicators

• Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind
• Spends their time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.
• Can negotiate skilfully in tough situations with both internal and external groups; can settle differences with minimum noise; can be both direct and forceful as well as diplomatic; gains trust quickly; has a good sense of timing.
• Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
• Has the functional and technical knowledge and skills to do the job at a high level of accomplishment. Picks up on technical things quickly; is good at learning new industry, company, product, or technical knowledge—like Internet technology; does well in technical courses and seminars.

Key Stakeholders

• Test and Development Teams
• Test and Development Team Leads
• Development Managers and Test Managers
• Customers or Customer representatives e.g. customer services
• Product Owners
• The Test Community

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 The Talent Acquisition Partner (TAP) is accountable sourcing the right talent for the right role, and throughout the process provide exceptional candidate experience to all active, passive or potential talent for Sage. Educate, advise and provide direction to hiring managers / colleagues, on the best practice talent acquisition sourcing channels, selection methodologies and share market intelligence. The TAP will have GTM, functional and/or multisite responsibility and will participate in the delivery of the overall Talent Acquisition strategy and initiatives. Complete pre-screen calls, behavioural interviews prior to scheduling hiring manager interviews, guiding both hiring manager and candidate through the process smoothly. Build strong relationships and partnerships across the business, being regarded as the expert in talent acquisition, both internally and externally.

Key Accountabilities And Decision Ownership

• Responsible for the full life cycle recruiting, proactive sourcing, candidate engagement, assessment of candidate suitability and fit, managing the interviewing process, and closing/negotiating the offers; incl. detailed pre-screen prior to submitting candidates to manager interview
• Act as an advisor to the business and advise them on market trends/competitive talent intelligence through developed expertise and knowledge, set clear expectations, and drive the client relationship.
• Develop relationships with key stakeholders, to build trust and expertise in the functions, to enable confident conversations with candidates about teams and roles across the business
• Define and deliver sourcing channels, that provide a balance of time, cost and quality to the business, seeking out new or redefine routes to market
• Manage the internal applicant process as well as the employee referral process to ensure a consistent and positive experience for all parties
• Deliver results through productivity / quality KPIs; time, cost, experience, reporting, ratio’s, data integrity and process adherence
• Define personal brand, through candidate / hiring manager experiences and online presence, being a Brand Ambassador at all times to strengthen the employer brand at every opportunity
• Be an advocate of good Social Media practices in the team and embed it in the wider business through example
• Maintain accurate data records within the Sage ATS system
• Present weekly, monthly and quarter reports to hiring managers on activity

Key Responsibilities

• Grade 12
• Minimum 3-5 years experience in talent acquisition
• Proficiency in English language, verbal and written
• Conducting behavioural interviews in English, and presenting candidate overviews in written English
• Significant experience and demonstrated success of delivering within an internal consultative talent acquisition model
• Outstanding planning and organisation skills
• Exceptional relationship management skills and capability to build and deliver Customer Focused solutions
• A track record of delivering for your team
• Evidence of delivery and execution with pace and high quality outputs
• Evidence of expertise and use of various social media channels

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Sage is a global company with a local heart. The market leader for cloud-based accounting, financials, enterprise management, people, and payroll software, we empower the world’s business heroes—from single-person startups to large enterprises. Our people are passionate and positive. We inspire our colleagues to serve business builders everywhere and champion their success. As a FTSE 100 company with 14,000 colleagues across 24 countries, we do business the right way, while giving back to our local communities through the Sage Foundation. Be Sage, build on.

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To deliver high quality software to meet our Product Roadmap commitments in accordance with defined standards, best practice and agreed deadlines. Delivering an Extraordinary Customer Experience and ensuring the delivery of products by understanding clients’ needs is central to this role.

Reports into Product Development Team Leader / Manager

Key Responsibilities 

• Design product and functionality / technical specification documentation with detailed estimates for delivery.
• Responsible for the development and maintenance of features designed through collaboration with Product Management and Business Analysts.
• Understand, review and feedback of analysis, design, code and test artefacts to ensure timely and innovative development to meet the requirement.
• Solution coding and appropriate testing of development work and fixes as appropriate.
• You are part of an Agile team and are fully engaged in the application of the Scrum methodology.
• You follow the Safe X3 rules and best practices in order to achieve high quality deliveries.
• You provide an excellent level of support in order to contribute to the team commitments as described in our Service Level Agreement
• You work with others across Mid-Market Europe and cross-Regions to achieve product objectives and strategy, whilst respecting quality standards.
• Ensure appropriate recording of key information and work with internal and external customers to ensure the realisation of the benefits of all software development.
• Deliver product demonstrations and advice, anticipating and addressing any potential client issues and work closely with key stakeholders on the development of products and services for customers.
• Take ownership of own work and work as part of a European team to meet personal, team and organisational targets ensuring that working practices and departmental standards are maintained and be actively involved in identifying improvements as appropriate.
• Ensure the effective communication of development work and any related issues as required.

Knowledge, Skills And Experience

• Degree in computer science or equivalent along with a proven aptitude for software development.
• Good problem solving skills
• Ability to work in a team
• Good listening, verbal and written communication skills
• Excellent organisational skills
• Familiar with relevant design principles and best practice
• Familiar with tools that automate or assist the development process
• Experience in designing and implementing software in a professional development organisation
• Relevant experience with an industry-recognised software development lifecycle process
• Experience in integrating software components Competencies
• Deliver Results Work with others across Sage to achieve business objectives and strategy, whilst maintaining customer services and quality standards.
• Customer Focus Seek input from others to truly understand their needs and exceed customer expectations. Use interpersonal skills to maintain positive customer relationships and meet customer needs at every opportunity.
• Manage Change Initiate and support change, promoting the benefits of continually trying to improve processes. Respond positively to change requirements and act as a role model to others.
• Innovate and think creatively Identify and formulate imaginative solutions to meet business needs. Learn from mistakes, keeping things simple and focused on our priorities.

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The purpose of this role is to support the sales enablement function with soft skills, especially around product training and the onboarding program framework. The role focuses on strengthening functional capability across the sales organisation but also within a specific regional domain. By close partnering and consulting this role will bring a greater understanding to the function of the critical capabilities it needs to strategically build and strengthen so that a level of performance is achieved, and results achieved. The role will combine strong consulting with excellent training delivery.

Key Responsibilities

• Support the Sales onboarding team through content development, coaching and facilitation skills.
• Development of the product training curriculum, establishment of assessments and certifications, and develop trainings that drive higher levels of capability.
• Coach and support functional leads as and where required
• Work with the functional leads to build development programs that evidence value in approach and outcome. Write proposals and successively gain funding to support development where required ‘year on year’.
• Support manager coaching programs in region
• Support the sales communications and sales content portal
• Build innovative ways to increasing learning whilst driving down development costs and reliance on traditional training services.
• Build development pathways (vertical and horizontal) that facilitate career progression and talent development in Function
• Support and lead core training programmes within region, i.e. Leadership and Sales development.
• Skills, know-how and experience: Must have: (5 or 6 Max)
• Minimum 7+ years’ experience in Learning & Development and or Consultancy
• Strong presentation, facilitation and training skills with small and large groups
• Strong communication skills (verbal and written). Fluent English.
• Proven track record of performance consulting. Aligning capabilities to deliver strategy, identifying capabilities and required levels, addressing gaps and evaluating impact.
• Experience working in matrix-organisations and used to working in a global organisation and dealing with different cultures and time zones
• Excellent consulting skills in theory, content design, delivery and facilitation as well as evaluation at all levels
• Experience in building strong partnering relationships with the business

Preferred

• Experience of working internationally
• Ability to adapt style to different audiences and cultural differences and influence where appropriate
• European languages (German, Spanish, French) an advantage

Technical / Professional Qualifications

• Instructional Design certification or L&D degree preferred
• Proven experience of using technology effectively to drive and support learning solutions
• Key performance indicators: (3-5 Max)
• Cost of Training per FTE
• Hours of Training per FTE

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This role is responsible for the recruitment, enablement and development of ISV partners that create applications servicing our targeted customers in a variety of different verticals and sub-verticals. In addition, this person will drive the sales awareness strategy for these verticals and ensure the sales teams have the right partner portfolio to effectively sell into their assigned verticals. The success of the role will be measured on a combination of influence revenue, number of influence registrations, and marketing activities.

Key Responsibilities Key Accountabilities

• Ensure a diverse range of new ISV partners are recruited, focussing on product mix and client demographics
• Understand our competitive landscape, market trends and products to ensure that we recruit best in class partners
• Develop a first class on-boarding program for our partners to ensure that they are true advocates of our brand and represent a true partnership.
• Work with all teams to design and deliver an enablement blueprint that will drive continuous improvement and growth within the business partner division
• Promote the Sage ISV partner value proposition internally and externally in accordance with the Sage partner program.
• Focus on ISV Partner success. Maximize ISV partner value with the sales teams and nurture the ISV/Sage relationship. Enable ISV partner growth, readiness and capability. Position the partner appropriately to sales teams and Sage business partners.
• Challenge our current thinking and design and implement innovative solutions for sourcing and promoting the Sage ISV community.
• Meet agreed revenue targets, accurate forecasting and trend analysis reporting. Skills, know-how and experience:

Must Have

• Excellent written and verbal communication, listening, and presentation skills
• Excellent organization, problem solving and planning skills
• Ability to energize and lead ISV partner prospects
• Skilful in negotiating, conflict resolution, and problem resolution
• Experience working with software partners
• 5 years experience within the software industry

Preferred

• Working knowledge of channel delivery business models
• Good understanding of accounting and business management software

Technical / Professional Qualifications

• Bachelors or equivalent experience; advanced degree preferred

Key Performance Indicators

• Reach agreed targets for recruitment & revenue
• Measurable increase of awareness through campaigns and activities
• Measurable increase in ISV partner success Direct reports: