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  • Posted: Oct 20, 2022
    Deadline: Not specified
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    The Mr Price Group (MRPG) is a fashion value retailer, selling predominantly for cash. The Group retails Apparel, Homeware and Sportsware and is one of the fastest growing retailers in South Africa. Our History: 1885 - The first John Orrs store opens 1934 - The first Hub store opens 1952 - John Orrs is listed on the JSE 1967 - Acquisition of two Miladys s...
    Read more about this company

     

    Planning Manager Miladys

    Purpose

    Miladys, a trading division of the Mr Price Group is currently recruiting for an experienced Planning Manager. The objective of this role is to lead the planning team in developing their merch plans through a structured business process, to ensure that they adhere to the strategic and financial objectives of the business, thus ensuring sales, profit and stock targets are achieved.                                                                         

    key responsibilities

    • Provide clear direction & guidance on seasonal strategies, in line with company strategy (considering post-mortem analyses, PMO targets, budgets, pricing strategies, supplier strategies, marketing & digital, etc.) in order to achieve merchandise targets
    • Monitor a top line view of current trade for all departments & make appropriate trade decisions (including the authorisation of markdowns) based on current trade in order to potentialise sales.
    • View high level assortment planning across categories & approve planner’s budgets (one liners) through reviewing sub cats, planned promotions & volume opportunities, in line with seasonal strategies in order to meet review plan targets.
    • Coach and mentor the merchandise planning team and assist in the upskilling of new merchants as well as assist with planning functions when required.
    • Drive the growth & profitability of Miladys, through increasing sales by analysing proposed growth opportunities & competitors (through comp shops), with our customer in mind.
    • Engage with business users (merchandise, commercial, supply chain, finance, marketing etc) in order to build and maintain business relationships and manage the impact of change in the division.

    Requirements

    A relevant tertiary qualification

    • 5 – 8 years planning experience, 3 years in a management role
    • Advanced excel

    go to method of application »

    Cellular Associate Mr Price

    Purpose

    Mr Price Money is looking for an energetic person who is passionate about retail, investigations, who is analytical and has an eye for detail.

    The Cellular Associate is responsible for reaching sales targets by approaching customers and selling cellular products to customers at the Mr Price Store - Cellular Kiosk. 

    key responsibilities

    Customer Experience & Sales: 

    • Engage with prospective customers to present information and explain available products
    • Persuades potential customers to purchase a product
    • Explain products and prices, and answer questions from customers
    • Drive sales through upselling products based on customer's needs analysis and preferences.

    Product:

    • Maintain updated knowledge on all product related concepts

    Administration:  

    • Facilitate and manage the out-of-box failures (OBF) and repair policies
    • Efficiently perform department tasks including daily stock hazard counts, creating merchandise displays, remerchandising, pricing markdowns according to the planogram, transferring merchandise, inventory control, and processing transactions
    • Maintain cellular kiosk including updating display, ensuring tidiness at all times 
    • Facilitate stock receiving process and ensure all merchandise is represented on the floor     
    • Train customers on the set-up, operation, and maintenance of mobile devices and accessories      

    requirements

    Education:

    •  Grade12 

    Experience:

    • 1-2 years relevant experience in a similar role

    Knowledge/ Skills:

    • Sales 
    • Customer orientation
    • Attention to detail
    • Problem solving 

    go to method of application »

    Sales Associate Mr Price Money

    Purpose

    Under general supervision, execute the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met & exceeded.            

    key responsibilities

    Sales & Customer Experience:

    • Drive sales and basket size through engaging and serving the customer with product knowledge (incl. co-ordination, benefits, handling care etc.) and promoting add-ons.
    • Implement customer experience processes (through execution of business instruction letters, markdowns, repricing, promotions, visual standards, department/area housekeeping & customer feedback etc.) to meet customer service standards and achieve sales targets.
    • Drive new accounts and memberships in order to meet targets.

    Stock Management:

    • Ensure that stock is accurately received & unpacked to merchandise & replenish the sales floor.
    • Adhere to stock loss processes (stock counts, stock takes, stock loss action plan etc.) in order to mitigate risk.
    • Maintain the stockroom to meet housekeeping standards                       

    Risk Management:

    • Ensure in-store movable assets are secured at all times (e.g. banking, merchandise, equipment etc.)
    • Assist with compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.                                                              

    Requirements

    Education:

    • NQF level 4 (Grade 12) or equivalent.

    Experience:

    • 1 Years’ Experience in Retail

    Knowledge/ Skills:

    • Communication Skills.
    • Retail Trade.
    • Brand Knowledge.
    • Customer & Product Understanding.                           

    go to method of application »

    Buyer Miladys

    Purpose

    Build customer focused product assortments for a designated portfolio, in order to maximize sales & gross profit, by sourcing quality, trend appropriate and commercially viable merchandise at the best price in line with the Company strategy.                                                                                  

    key responsibilities

    Critical Path Management:

    • Communicate expectations to Buyers assistants and determine a course of action to ensure that orders are placed timeously and critical path deadlines are met in order to achieve desired results for the department.

    New Business Growth & Opportunity:

    • Identify category growth & opportunities for your portfolio/department, through testing new products by considering international & local market trends (through trend trips) & competitors (through comp shops), with our customer in mind to increase sales.                    

    Merchandise Strategy:

    • Develop a seasonal product strategy for your portfolio/department, in line with company strategy (considering post-mortem and current trade analyses, PMO targets, pricing strategies, supplier strategies, marketing & digital, and fashion trends, etc.) in order to achieve department targets.            

    Product Assortment:

    • Build and present a balanced product assortment for the portfolio/department (considering sub cats, planned promotions, volume opportunities and marketing etc.) in line with seasonal strategies in order to meet department review plan targets.              

    Resourcing & Quality:

    • Build new and maintain existing supplier relationships, (considering our sustainability, resourcing and departmental supplier strategy) and quality standards in line with our brand DNA, thus ensuring high quality products are delivered on time and in full.                

    Current Trade:

    • Consistently analyse and react to current trade and product performance for your portfolio/department & make appropriate trade decisions in order to potentialize sales & minimize risk.

    Requirements

    Education:

    • Degree or NQF Level 6 / Diploma.

    Experience:

    • 3-5 Years Retail Buying experience (preferably accessories)
    • Experience working within manufacturing 

    Knowledge/ Skills:

    • Commercial acumen
    • Basic economic understanding of supply & demand.
    • Technical product knowledge.
    • Retail market & industry knowledge.
    • Knowledge of current trends.
    • Numerical skills.
    • Communication skills (verbal & written).
    • Negotiation skills.
    • Computer literacy.
    • Conflict management.                                                
    • Business understanding of Milady's business processes, MRPG Systems & Milady's customer.

    go to method of application »

    Planner Mr Price

    Purpose

    Under general direction create the department's financial plan and execute the department's seasonal strategy by delivering an assortment based on history and future trends that optimizes sales and profit whilst effectively managing the inventory.

    key responsibilities

    1. Current Trade & Post Mortem:
    • Extract & analyse financial KPI's & product performance against set plan by sub department season, category & sub category.
    • Compile a draft report highlighting all issues that have impacted performance.
    • Lead a discussion to develop an action plan that will maximize sales & profit.
    • Conclude the action plan out of this discussion that will include re-forecasting financial plan in respect of sales, orders, stock, markdown planning going forward as well as inform key strategic input for forthcoming seasons.
    • Collaborate with location planning team to identify missed store opportunities & agree an action plan to correct missed opportunities.
    • Complete the current trade report for relevant management.

    Post Mortem:

    • Collaborating with the location planner to review the previous season's zero-based plan (ZBP) in order to conclude the previous seasons missed opportunities.
    • Summarize in a post-mortem the previous seasons performance (sub dept. season KPI's) based off current trade reports & compile key lessons learnt.

    Seasonal Strategy:

    • Develop a seasonal strategy for the sub department which will include strategic objectives, a top line financial plan which is aligned to the previous seasons post mortem, growth opportunities & trend direction.
    • Reconcile the seasonal strategy with the location planning strategy & the marketing strategy.
    • Lead the strategy discussion & agree the seasonal strategy to be presented to the management team ensuring it is aligned to key company growth initiatives.

    Building an Assortment:

    • Build the initial assortment plan in collaboration with the buying & location planning team ensuring that post mortem, agreed strategy, current trade, trend & external factors are considered.
    • Reconcile the assortment plan back to the merchant & location financial plan by checking that the key strategic ratios are consistently flowed through the season & across store profile.
    • As a team review, agree the assortment plan & assist with preparing the required presentation documents.

    Order Placement & Product Allocation:

    • Create all order lines for the season with your greater team ensuring accuracy in all detail inclusive of category & sub category detail, product attributes, size curve, cost prices, selling prices, and PMO (Project Management Office).
    • Check all order placing activities & order authorizations are completed timeously according to calendar deadline requirements.
    • Collaborate with location planning team to ensure order allocations are completed timeously according to calendar deadline requirements.

    Coaching & Development:

    • Provide direction & mentorship to trainee planner & junior planner within your greater team.                                                

    Requirements

    Education:

    • University Degree/Diploma Qualification with 2-3 related quantitative or supply chain subjects.

    Experience:

    • Minimum of 2 years planning experience.

    Knowledge/ Skills:

    • Professional skills include: Current Trade, Post Mortem, Build a Seasonal Strategy & Assortment.
    • Technical Skills include: Computer Literacy & Planning System.
    • Business understanding of retail, brand and product understanding, customer & retail market.

    go to method of application »

    Telesales Agent Mr Price Money

    We’re on the search for a vibrant, well-spoken, and passionate Mobile Telesales agent to join the Mr Price Money team.

    You will be responsible for selling Mobile products to customers over the telephone. The key focus of this role will include explaining products to prospective customers, closing sales, maintaining good customer relations when dealing with queries relating to products on offer, and meeting daily and monthly sales targets.

    a day in your life?

    • Efficiently contact prospective customers to present information and explain available products.
    • Deliver prepared sales talks, reading from a script that describes products, to persuade potential customers to purchase a product.
    • Explain products and prices, and answer questions from customers.
    • Update customer’s details and communications on Consolidated Debtor System.
    • Ensure quality of calls is in line with Service Level Agreements.
    • Ensure quality, friendly, consistent interaction when dealing with customers.
    • Respond to and action all customer communication
    • Accurately updating customers' personal, employment and contact details to ensure right party and regular contact when collecting on overdue accounts.

    what experience we’re looking for?

    • Grade 12
    • 6 – 12 months experience in sales environment, Mobile sales experience would be advantage
    • Knowledge of Mobile products
    • Excellent communication skills in English (Written & verbal)
    • Computer literate (MS Word, MS Excel, MS Outlook)
    • Persuasive
    • Selling to Customer Needs
    • Closing Skills
    • Telephone Skills

    go to method of application »

    Telesales Agent (Insurance /Credit Sales) Mr Price Money

    We’re looking for Telesales agents to join our Insurance/Credit Sales team who will be responsible for selling insurance products to customers over the telephone.   

    a day in your life?

    Direct Sales:

    • Contact prospective customers to present information and explain available products.
    • Delivered prepared sales talks, reading from a script that describes products, in order to persuade potential customers to purchase a product. Explain products and prices, and answer questions from customers.
    • Ensure FAIS and FICA standards are adhered to when dealing with customer calls and correspondence. Update customer details and communication on customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's).                                

    Updating Personal Information:

    • Accurately updating customers' personal, employment and contact details to ensure right party contact.                                

    what experience we’re looking for?

    • Grade: 12.
    • Year Experience in Sales environment. (Specifically selling Life insurance policies).                    
    • Specific Knowledge in RE5 + FAIS is advantageous.
    • Business Understanding of FSB Compliance, Code of Conduct & Relevant Legislation (NCA, POPI, etc

    go to method of application »

    Assistant Store Manager Mr Price

    Purpose

    Support the store manager in managing the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.      

    Key Responsibilities

    1. Stock Management:
    • Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
    • Monitor and manage stock levels through defined processes to mitigate risks and ensure adequate stock on hand.
    • Oversee the overall maintenance of the stockroom to meet housekeeping standards.

    Sales Growth & Profitability:

    • Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
    • Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
    • Identify and propose new opportunities to increase sales and brand awareness.

    Risk Management:

    • Conduct compliance checks through defined processes, to ensure and enforce overall compliance to policies and procedures.

    Customer Experience Management:

    • Ensure and maintain the implementation of customer experience processes to meet customer service standards.

    Leadership & Development:

    • Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
    • Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
    • Recruit, administer & manage performance in accordance with company policies and procedures.

    Requirements 

    • Grade: 12/NQF 4.
    • 3 Years' Experience in Retail (Management Experience Advantageous).
    • Understanding of Sales & Service Management.
    • Budgeting Skills.
    • Proficiency in computer applications (MS Office). 
    • Good Communication Skills.
    • Understanding of Retail Trade, Brand, Customer & Product.

    go to method of application »

    Assistant Store Manager Mr Price-Oakdene,

    Purpose

    Support the store manager in managing the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.                                                                                 

    Key Responsibilities

    Stock Management:

    • Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
    • Monitor and manage stock levels through defined processes to mitigate risks and ensure adequate stock on hand.
    • Oversee the overall maintenance of the stockroom to meet housekeeping standards.

    Sales Growth & Profitability:

    • Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
    • Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
    • Identify and propose new opportunities to increase sales and brand awareness.

    Risk Management:

    • Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.

    Customer Experience Management:

    • Ensure and maintain the implementation of customer experience processes to meet customer service standards.

    Leadership & Development:

    • Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
    • Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
    • Recruit, administer & manage performance in accordance with company policies and procedures.

    Requirements 

    • Grade: 12/NQF 4.
    • 3 Years' Experience in Retail (supervisory/management).
    • Understanding of Sales & Service Management.
    • Budgeting Skills.
    • Microsoft office application knowledge 
    • Good Communication Skills
    • Understanding of Retail Trade, Brand, Customer & Product.

    go to method of application »

    Assistant Store Manager Mr Price-Carletonville

    Purpose

    Support the store manager in managing the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.                                                                                 

    Key Responsibilities

    Stock Management:

    • Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
    • Monitor and manage stock levels through defined processes to mitigate risks and ensure adequate stock on hand.
    • Oversee the overall maintenance of the stockroom to meet housekeeping standards.

    Sales Growth & Profitability:

    • Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
    • Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
    • Identify and propose new opportunities to increase sales and brand awareness.

    Risk Management:

    • Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.

    Customer Experience Management:

    • Ensure and maintain the implementation of customer experience processes to meet customer service standards.

    Leadership & Development:

    • Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
    • Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
    • Recruit, administer & manage performance in accordance with company policies and procedures.

    Requirements 

    • Grade: 12/NQF 4.
    • 3 Years' Experience in Retail (supervisory/management).
    • Understanding of Sales & Service Management.
    • Budgeting Skills.
    • Microsoft office application knowledge 
    • Good Communication Skills
    • Understanding of Retail Trade, Brand, Customer & Product.

    go to method of application »

    Store Manager Mr Price

     Purpose

    Lead and manage the daily operations of your store to ensure that the overall objectives which include store targets, innovation initiatives and customer service standards are met and exceeded.                                                      

    key responsibilities:

    Stock Management:

    • Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
    • Monitor and manage stock levels through defined processes to mitigate risks and ensure adequate stock on hand.
    • Oversee the overall maintenance of the stockroom to meet housekeeping standards.

    Sales Growth & Profitability:

    • Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
    • Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
    • Identify and propose new opportunities to increase sales and brand awareness.                   

    Risk Management:

    • Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.             

    Customer Experience Management:

    • Ensure and maintain the implementation of customer experience processes to meet customer service standards.               

    Leadership & Development:

    • Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
    • Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
    • Recruit, administer & manage performance in accordance with company policies and procedures.

    Innovation:

    • Implement Innovation initiatives from Head Office to delight our customers and improve in-store processes.                                                                                                                                                                   

    What are the requirements?

    • Grade 12
    • 3 years' experience in a store management position
    • Knowledge on sales & service management.
    • Budgeting knowledge.
    • Computer literate.
    • Communication skills.
    • Business understanding of retail trade, brand, customer & product.

    go to method of application »

    IT Technician Power Fashion

    We’re hiring a passionate, hungry to grow, IT Technician to be a helping hand to our Power Fashion  users.

    Our Power Fashion support team consist of various personalities that have one main thing in common- their passion for great customer service and their epic troubleshooting skills.

    what we are looking for in our new tech

    • 3 Year IT Diploma or  CompTIA Certification A+/ N+ Certification
    • Minimum 1 Year End User support experience
    • Windows Installation & Operations Knowledge, Microsoft Office, POS  
    • Problem solving orientation, teamwork, time management.

     a day in your life

    On Site End User Support 

    • Provides on site hardware & software repairs, upgrades/replacements and troubleshooting to ensure the continued function of IT software and hardware.  Identify and either resolve or escalate key problems to end users

    Remote Store Support 

    • Provides remote software support to store operations, which includes upgrades/replacements and troubleshooting to ensure the continued function of POS software and hardware.  Identify and either resolve or escalate key problems to end users 

    Method of Application

    Build your CV for free. Download in different templates.

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